Account Manager 1

Miller Zell Inc.; Bentonville (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

Miller Zell Inc. in Bentonville, AR seeks an Account Manager to work with Senior Account Managers and clients to purchase and coordinate manufacturing of project materials.

You will handle costing, purchasing, and ensure cost-effective production using Miller Zell practices. Strong vendor relations and timely delivery are essential.

This role requires print industry experience, teamwork, and the ability to manage multiple projects under tight deadlines.

Qualifications

• 3 to 5 years in purchasing, negotiating, and estimating.
• Prior print industry experience in purchasing, estimating, or customer service preferred.
• Basic knowledge of inventory control.
• Strong communication and project coordination skills.

Responsibilities

• Negotiate and obtain quotes from vendors and prepare cost estimates.
• Establish and maintain effective working relationships with print vendors and internal print facilities.
• Work with graphic designers and vendors to determine substrates and production methods.
• Seek out new vendors and assess production capabilities and cost.
• Attend and/or assist with press checks and installations when needed.
• Monitor costs and strive for cost reduction and higher profit margins.
• Prepare and issue purchase orders, bill of materials, and change orders.
• Ensure consistency and quality control through the print production process and manage projects within budget and on time.
• Assist in coordinating logistics, packaging, and shipping of products/projects at vendors and MZ warehouses.
• Punctuality and regular attendance are required.

Skills

Negotiation

Vendor relations

Cost estimation

Print production

Communication

Education

Bachelor's degree

Job description

POSITION SUMMARY: The Account Manager will work closely with the Senior Account Managers and the Client to purchase and coordinate the manufacturing of project-related material. The position will also be responsible for costing and purchasing, using approved Miller Zell practices and standards to ensure cost effective production of items required for each client/project.

POSITION COMPETENCIES: Responsibilities associated with each position are a combination of organization-wide and department specific standards. Competencies are evaluated initially during each employee’s Introductory Period using the on-boarding plan and manager observations. Thereafter, competencies are assessed on an on-going basis and formally documented annually using the Annual Performance Appraisal Form.

MZ Core Values:

Accountability - Whatever needs to be done is done.

Accepting responsibility results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.

Integrity – Always behave ethically and honestly in all of our actions. Upholding generally accepted social and ethical standards in job-related activities and behaviors.

Leadership – Everything that happens in the organization accrues to our own account. Achieving results through people by successful objective setting, performance review, motivation, delegation, teambuilding, commitment gains, and empowerment.

Teamwork – Everyone works together for a common goal. Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.

Job Specific:

Continuous learning - Actively and continuously gaining insight of strengths and weaknesses to identify the relevant areas that need further development (regarding skills and knowledge) and acting upon it.

Customer focus - Knowing the (internal and external) customer business needs and acting; accordingly,
anticipating customer needs, and giving high priority to customer satisfaction and customer service.

Decision making - Drawing correct and realistic conclusions and making timely decisions based on available information.

Organizational awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.

Oral communication - Shaping and expressing ideas and information in an effective manner.

Strategic Thinking - Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization

ORGANIZATIONAL RANKING:

Reports To: Sr. Account Manager or Director

Other Responsibilities: No.

JOB FUNCTIONS:

Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

This position requires a team-oriented individual with strong interpersonal and organizational skills who can successfully manage multiple projects with extremely tight deadlines. Must possess effective time management and communication skills. Some print experience is required. Basic knowledge of inventory control is preferred.

POSITION RESPONSIBILITIES:

• Negotiate and obtain quotes from vendors and prepare cost estimates.
• Establish and maintain effective working relationships with print vendors and internal print facilities.
• Work with graphic designers and vendors to determine the print substrates and production method that is best fit for the design intent and final use for each project.
• Seek out new vendors and qualify them for production capabilities, cost effectiveness and quality control.
• Attend and/or assist with press checks and installations when needed.
• Monitor costs and continually strive for cost reduction and increased profit margins
• Prepare and issue purchase orders, bill of materials, work orders and change orders
• Ensure consistency and quality control through the print production process and manage projects so delivered orders are within budget and on time.
• Assist in the coordination of logistics issues, packaging, and shipping of products/projects at vendors and MZ warehouses.
• Punctuality and regular attendance are required on the job.

MEASURES OF EFFECTIVENESS:

• As observed by the manager and others.
• Review of documentation.
• Project outcomes and results are delivered in a cost effective, high quality, competent, and efficient manner as determined by internal and external processes.
• Conduct and interpersonal relationships contribute positively to the delivery of projects and services, and to orderly operation of the department and the organization.
• Skills are maintained and enhanced through meetings with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs.

POSITION REQUIREMENTS/QUALIFICATIONS:

Education: Bachelors degree.

Experience: Minimum 3 to 5 years in purchasing, negotiating and estimating. Prior print industry experience in positions such as purchasing, estimating, and/or customer service is strongly preferred.

Special Skills/Qualifications: Basic inventory control knowledge is preferred, project coordination skills, strong communication skills

MENTAL AND EMOTIONAL REQUIREMENTS: The incumbent must manage stress appropriately; make decisions under pressure; handle multiple priorities, work alone or may be required to work in areas that are confined and/or crowded.

ENVIRONMENTAL CONDITIONS: The incumbent will never be exposed to toxins, chemicals, detergents, and extreme temperatures (30degrees F – 115 degrees F), dust, fumes, moving mechanical parts, x-ray/electromagnetic energy, high pitched noises, Communicable diseases, or gases. The incumbent will spend approximately 90% of their time indoors.

PHYSICAL DEMANDS: SEDENTARY WORK: Lifting 20 lbs. maximum and occasionally lifting and/or carrying articles.

PHYSICAL REQUIREMENTS: Must be able to lift and/or push up to 30 pounds with mechanical assistance. This position requires stooping, kneeling, bending, manual dexterity, repetitive hand and arm coordination, finger dexterity, vision acuity both far and near with depth perception. The incumbent will sit 75% of the time and stand/walk 25% of the time.

CONTACTS / INTERACTS WITH: Employees, Clients and Vendors