Account Manager

Twincraft Skincare; Williston (VT); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Dependent Care Account

Parental leave

Disability insurance

Life insurance

Employee Assistance Program

Volunteer opportunities

Job summary

Twincraft Skincare in Williston, VT is seeking an Account Manager who excels at building relationships with internal teams and external customers. You will partner with Sales and cross-functional groups to ensure high-quality products are delivered on time while delivering exceptional service.

This role thrives in a collaborative environment, balancing multiple priorities, and finding creative solutions to keep production moving and customers satisfied.

Qualifications

• Experience building relationships with internal teams and external customers.
• Ability to solve problems and manage multiple priorities.
• Experience supporting production and development of personal care brands.

Responsibilities

• Support production and development of leading personal care brands.
• Partner with Sales and cross-functional teams to ensure on-time, high-quality products.
• Provide exceptional service to our customers.
• Balance priorities and find creative solutions.

Skills

Customer relationship management

Problem solving

Cross-functional collaboration

Communication

Job description

About the Organization

Twincraft is a custom contract manufacturer of high-quality personal care products, working with many of the world’s top skincare brands such as Native, Necessaire, Lume, Glossier, and Dr. Squatch. We are a $100 million dollar company with over 350 employees and two facilities in Williston and Winooski, Vermont.

We work to create an environment for our employees where each person can grow personally and professionally within our walls, while still enjoying the high quality of life for which the Burlington, Vermont area is known. We provide an open and flexible environment where we work together every day to create a custom product. Feel accomplished at the end of every day and do it with people who share these values:

• Love to challenge their own assumptions and collaboratively create new possibilities.
• Like to creatively problem solve with others.
• Are doers, want to make things happen & get things done.
• Like to combine technical skills with intuitive experimentation.

Join our team and be part of a growing, local, family-owned business!

Job Details

Exempt/Non-Exempt: Exempt

Full-Time/Part-Time: Full-Time

Shift: Days

Description

Do you enjoy building relationships and engaging with both internal teams and external customers? Are you energized by solving problems, staying flexible, and delivering a great customer experience?

Join Twincraft Skincare as an Account Manager, where you’ll play a key role in supporting the production and development of leading personal care brands. In this role, you’ll partner closely with Sales and cross-functional teams to ensure high-quality products are delivered on time while providing exceptional service to our customers.

This is a great opportunity for someone who thrives in a collaborative environment, enjoys balancing multiple priorities, and takes pride in finding creative solutions.

At Twincraft, you’ll work alongside motivated, curious teammates who challenge assumptions and continuously look for ways to grow and improve. If that excites you-we’d love to meet you.

Our Benefits & Culture

At Twincraft, we believe great work happens when people feel supported- both at work and at home. With a head for business and a heart for people, we take a unique, thoughtful approach to benefits, meeting employees where they are and focusing on what matters most to them and their families.

What We Offer

• Medical, dental, and vision insurance (effective after 30 days)
• 401(k) with up to a 5% company match
• Minimum of 3 weeks paid time off + 80 hours of paid holidays
• Dependent Care Account (pre-tax contributions)
• Paid parental leave
• Short- and long-term disability coverage
• Company-paid life insurance
• Employee Assistance Program (EAP)

Unique to Twincraft

• Annual hunting and fishing license reimbursement
• Discounted gym membership at The Edge
• Company-supported charitable giving (monetary & in-kind)
• Free financial advising through Morgan Stanley
• Onsite Resource Coordinator (United Way Working Bridges)
• Income Advance Loan Program (North Country Federal Credit Union)
• Year-round company events
• Paid volunteer opportunities

Position Requirements

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, sex, sexual orientation, gender identity, national origin, place of birth, age, disability status, protected veteran status or any other characteristic protected by law.

Pay Range

Yearly salary of $61,000 to $75,000 or more, depending on abilities

Status

This position is currently accepting applications.