Account Manager

True Rx Health Strategists; Washington (IN); Híbrido; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Vision Insurance

Dental Insurance

HSA

401k Matching

Life Insurance

Flexible Schedule

Hybrid/Remote Work

Paid Time Off

8 Holidays

Descripción de la vacante

True Rx Health Strategists is seeking an Account Manager to lead client engagements, resolve inquiries, and coordinate with cross-functional teams to design and deliver value. The role blends strategic planning, exceptional communication, and hands-on problem solving with our clients.

You will participate in reviews and enrollments, manage data with our proprietary software, and travel as needed to support client-facing activities. Hybrid/remote work available.

Formación

• Minimum requirements: Prior experience as an account manager.
• Education: A college degree is preferred.
• Experience/Knowledge: Client-focused, problem-solving attitude; ability to collaborate with cross-functional teams.
• Skills: Excellent written and verbal communication and presentation skills.
• Tech: Proficient in all Microsoft Office products; CRM experience preferred.
• Other: Travel as needed to support client-facing activities and outreach.

Responsabilidades

• Act as the primary point of contact for clients via telephone and email and resolve questions and issues.
• Participate in client reviews, open enrollments, and benefit meetings.
• Be the go-to expert on our software for claims adjudication and ensure a seamless client experience.
• Collaborate with clients on plan parameters using Benefit Plan Design and transition processes.
• Finalize agreements and build lasting client relationships; recruit new clients as needed.
• Work with data vendors and third parties during onboarding of new clients; support implementation.

Conocimientos

Account management

Client engagement

Communication

CRM proficiency

Problem solving

Travel readiness

Educación

Bachelor's degree preferred

Herramientas

Microsoft Office

Microsoft 365

CRM

Descripción del empleo

Join True Rx Health Strategists as an Account Manager!Are you ready to dive into a dynamic role that blends innovation, client engagement, and the chance to make a real impact? True Rx Health Strategists is on the lookout for a vibrant and skilled Account Manager to take the lead in shaping exceptional client experiences.Flexible: Work in office (25%); Work from home: (75%)*If the employee is: <75 mi. from the office, they will be in 2 times per week. 76-100 mi. from the office, one day per week >100 mi. from the office, fully remoteWhat You'll Be Doing:Client Dynamo: Act as a superhero via telephone and email, swooping in to resolve client questions and issues with finesse.Meeting Maven: Participate in high-energy client reviews, open enrollments, and benefit meetings, showcasing your communication prowess.Tech Wiz: Become the go-to expert in our proprietary software for claims adjudication, ensuring a seamless client experience.Strategic Architect: Collaborate on plan parameters with clients, utilizing the Benefit Plan Design and transition process to elevate their experience.Deal Closer: Finalize agreements between True Rx Health Strategist and clients, leaving a lasting impression of professionalism and excellence.Innovator: Work with data vendors and external third parties during the installation of new clients, bringing fresh perspectives to the table.Trailblazer: Play a key role in recruiting new clients, infusing your research skills into compelling presentations.Cost-Savings Maestro: Perform prospective client actual prescription analysis, uncovering potential cost savings like a financial wizard.What You Bring:Solution Provider: Capable of interfacing with True Rx Health Strategist clients and owners to provide innovative solutions to problems.Tech Trailblazer: Must be proficient in all Microsoft Office products.Organizational Virtuoso: Ability to prioritize and maintain excellent organizational skills, even under stress.Adaptable Dynamo: Need to be adaptable and thrive on different responsibilities given periodically.Occasional Trailblazer: Travel occasionally as work requires.True Rx Health Strategist Benefits:Path to Wellness: Health, Vision, & Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.Our Story:We’ve been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.Our Mission:True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients.Learn more about our remarkable team members.Our Promise:As a pharmacist-led company, True Rx Health Strategists has an oath to treat members as patients. With our experience as health care providers, we protect companies against waste in health care spending and work hard to improve the health of employees every day. We get to improve lives by treating employees as our patients. Here are a few words from one of those lives.True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members.True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Minimum Requirements (Experience + Education)Qualifications:Prior experience as an account manager.Education:• A college degree is preferred.Experience/Knowledge:• A client-focused, problem-solving attitude.• Ability to manage work strategically and prioritize tasks accordingly.• Excellent written and verbal communication and presentation skills.• Ability to collaborate with cross-functional teams.• Proven track record of meeting and exceeding goals.• Strong organizational skills; ability to perform multiple tasks at one time.• Must be proficient in all Microsoft Office Products including Microsoft 365 suite. CRM proficiency is preferred.Ability to communicate and work under stress effectively while maintaining confidentiality.• Need to be self-motivated and work with little supervision.• Need to be adaptable and have different responsibilities given periodically.• Travel as needed to support client facing team and outreach strategy.