Account Manager

Samsung SDI America Inc.; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Samsung SDI America Inc. is seeking an Account Manager to drive sales and business development for the Li-ion battery portfolio in the United States. You will manage large and small battery opportunities, build customer relationships, and align with global teams to achieve growth targets.

The role emphasizes strategic planning, forecasting, on-time delivery, and effective negotiation to maximize orders and revenue across cylindrical and prismatic cells.

Qualifications

• Bachelor’s Degree in Business or Engineering required.
• 2+ years in Sales, Marketing or Project management in battery/energy/CE/Automotive preferred.
• Strong analytical and organizational skills.
• Excellent written and verbal communication; team player in a multicultural environment.

Responsibilities

• Account Management: achieve/exceed sales objectives for LiB products in USA, manage forecasts and ensure on-time delivery.
• Sales Strategy: develop and execute sales plans based on market data and opportunities.
• Project Management: oversee NPI/technical programs, coordinate cross-project activities and mitigate delays.
• Customer Relationship Management: build close relationships and maintain account data in CRM.
• New Business Development: identify opportunities, influence specifications and negotiate for orders.

Skills

Account management

Sales strategy

Project management

Cross-functional collaboration

Communication

Education

Bachelor’s Degree in Business or Engineering

Advanced Engineering degree a plus

Job description

This position is responsible for sales and business development of SDI Li-ion battery products portfolio in the USA, for small and large battery business (cylindrical and prismatic mainly) focusing on the management of sales revenue, new business development and building customer relationship to reach the company's business growth targets.

ESSENTIAL ROLES AND RESPONSIBILITIES

1. Account Management: Achieve/exceed sales objectives including revenue, and quantity for LiB products in the assigned territory and assigned Accounts: (i) Work closely with project sponsors & global cross-functional teams to plan and develop scope, deliverables, required resources, work plan, and schedule for new and existing program/model initiatives (ii) Obtain and maximize forecasts from customers (iii) Ensure the on-time delivery and the committed supply, having good understanding on supply plan (iv) Establish a price strategy, aligning with internal stakeholders, negotiate with customers for the best benefit and maximize a quarterly, half-yearly or yearly budget and target. (v) Promote and encourage customers to use or adopt SDI Battery, receiving projects inquiries/RFQ from customers and managing schedule until business award (vi) After project is awarded, act as the overall project manager and direct point of contact between local customers and global stakeholders.

2. Sales Strategy: Develop and execute Sales Strategy by contacting various information channels and analyzing various market/industry data with insight. Collect relevant information which helps understand the full scope of each account and opportunities within the industry. Based on this business intelligence, work with cross functional teams to create and deliver a targeted account strategy integrating the overall company strategy and goals.

3. Project Management: Oversee NPI & technical programs to ensure the project goals are fully met and the projects are completed in a timely fashion. Coordinate cross-project activities. Monitor & report the progress on regular basis. Prepare risk mitigation and recovery plan in case of project delay or unexpected issues. Highlight any potential “Show stoppers” to internal teams including management escalation for timely action

4. Customer Relationship Management: Develop close relationships across customer organizations to facilitate SDI cell’s on-time qualification, overall business growth and market sensing. Maintain all accounts information up to date including Buying Center's details and new collaboration opportunities into proprietary system.

5. New Business Development: Identify new business & technical collaboration opportunities, determine the potential value of oppys and set the strategy to participate or promote. Influence customer specifications, support qualification and sample submission and present commercial plan including production capacity, investment and cost. This responsibility also includes: (i) analyze customers’ requirement and apply to Samsung SDI policies (ii) directly negotiate to receive business awards and maximize order in-take with customers’ key decision makers by reaching mutually agreeable positions

REQUIREMENTS

Qualifications:

• Bachelor’s Degree in Business or Engineering
• 2+ Years prior experience preferred (but not required) in Sales, Marketing or Project management in battery, energy, consumer electronics or Automotive sector

Required Skills:

• Demonstrated ability to work in a fast-paced, fluid and high growth environment
• Strong analytic and organizational skills & multi-tasking capability
• Self-starter mentality with fast learning curve in technical area and proactive mindset for problem solving and goal achievement
• Must be a team player with good interpersonal skills, being comfortable multi-cultural work environment
• Thorough understanding of project/program management techniques and methods
• Must have excellent written and verbal communications skills

Confidential

Job Description FT-150-A

JOB DESCRIPTION

Job Title: Account Manager Dept:

FLSA: Issue Date: Revision Date:

Rev Date: 12/17/2018 Uncontrolled if Printed 2

• Good knowledge of MS suite
• Experience in Program Management or CE B2B sales or Automotive B2B sales preferred
• Prior battery or power management experience preferred
• Electrical, Chemical, Mechanical Engineering or equivalent Advanced Engineering degree is a plus

INTERNAL TRAINING REQUIREMENTS

• Quality Policy
• Quality Objectives
• Samsung Philosophy and Values

QUALITY ASSURANCE REQUIREMENTS

• Comply with requirements of the Quality Operating System (QOS) in accordance with ISO 9001:2008
• Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems
• Initiate preventative and continuous improvement actions relating to product, process and quality systems

HEALTH & SAFETY REQUIREMENTS

• Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor
• Use of appropriate personal protective equipment (PPE) and safety systems
• Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures
• Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures
• Assist with the preparation of risk assessments
• Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisor
• Report workplace hazards to the supervisor as soon as possible after they occur
• Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident
• Lead incident investigations and implement corrective actions