Account Manager

Yellow Card; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Compensation & Benefits

Learning & Development

Remote-First Flexibility

Mental Health Support Services

Global & Diverse Team

Global Impact

Job summary

Yellow Card is expanding its remote Account Management role to own post-sale relationships with a diverse portfolio of B2B clients across multiple industries, including enterprise customers. You will drive revenue growth through cross-selling fiat, stablecoin, and conversion products, and collaborate with sales, product, and trading teams to align offerings with client demand.

The role requires strong English communication skills, a track record in enterprise account management, and hands-on

Qualifications

• At least 8 years in B2B account management, preferably in financial services or related sector.
• Experience managing enterprise clients and detailing past accounts.
• Experience selling fiat, stablecoin, and conversions.
• Hands-on Salesforce experience essential.
• Strong English communication skills, written and spoken.
• For APAC role based in Hong Kong: native Mandarin.

Responsibilities

• Own post-sale relationships with a portfolio of B2B clients across industries, including enterprise.
• Execute revenue and growth strategies for accounts, with cross-selling and upselling across fiat, stablecoin, and conversion products.
• Collaborate with sales, product, and trading teams to focus on revenue generation and product alignment with customer demand.
• Identify and map customers, outline decision makers, and run regular account reviews to monitor health and retention risks.
• Work with Salesforce lead to establish account management processes and maintain accurate client records.

Skills

B2B account management

Enterprise client management

Sales strategy execution

Salesforce

English communication

Mandarin

Tools

Salesforce

Job description

Account Manager

Department: Sales

Employment Type: Full-Time

Location: Remote

Who We Are

Yellow Card is the largest licensed Stablecoin-based infrastructure provider operating across over 60 countries. From Stablecoin payment infrastructure to fiat settlement rails, wallet services, and custom local Stablecoin issuance, Yellow Card provides the complete infrastructure businesses need to manage Stablecoins, payments, and operations across 50 emerging markets.

Yellow Card operates with a substantial global team spanning 24 countries. This workforce is characterized by its linguistic diversity, with collective speaking of over 25 languages, underscoring the company’s extensive international reach.

Our enterprise clients rely on us to move money across emerging markets, and the relationship doesn’t end when the deal is signed. As an Account Manager, you will own those relationships after the sale and grow revenue from the clients we already serve. You will be one of the first account managers at Yellow Card, helping to establish account management as a function in our commercial business unit.

What You’ll Do

• Own the post-sale relationship with a portfolio of B2B clients; clients will be across multiple industries and include enterprise.
• Execute on the revenue & growth strategy for your accounts, including cross-selling and upselling across our fiat, stablecoin, and conversion products.
• Collaborate with colleagues across divisions, including sales, product, and trading, ensuring a constant focus on revenue generation and building Yellow Card Products and Services in line with customer demand
• Help identify and map your customers (customer profiles that ensure a clear understanding of the company or group, their decision makers, key points of contact, etc.), and run regular account reviews to track account health and flag retention risks early.
• Work with our Salesforce lead to establish account management processes and procedures, and keep client records and activity accurate in Salesforce.

What You’ll Bring (Must-Have)

• B2B account management experience: At least 8 years, ideally in financial services or a related sector.
• Experience managing enterprise clients, and the ability to explain which enterprise clients you managed and how.
• Experience selling similar products: fiat, stablecoin, and conversions.
• Hands-on Salesforce experience. Using Salesforce is essential to this role.
• Strong English communication skills, written and spoken.
• For the Asia Pacific role based in Hong Kong: native Mandarin.

What Would Make You Stand Out (Nice-to-Have)

• A background in payments or fintech companies.
• Experience with cross-border payments, digital assets, or emerging markets.
• Experience setting up account management processes in a growing business.

What We Offer

• Compensation & Benefits: We offer competitive compensation and meaningful health coverage, and all full-time employees are participants in our stock option plan.
• Learning & Development: Access to resources, support, and autonomy to grow professionally.
• Remote-First Flexibility: We embrace a fully remote work environment.
• Mental Health Support Services: Your mental well-being matters to us.
• Global & Diverse Team: You will have the opportunity to work with talented professionals from 24+ countries across the world, in a multicultural and collaborative environment.
• Global Impact: You’ll be part of a team shaping the future of global FinTech and stablecoin accessibility.

How We Hire

Our hiring process is virtual and is designed to be fast, fair, and respectful of your time.

• Stage 1: 15-minute TA screen
• Stage 2: 30-minute interview with the Sales Operations Manager
• Stage 3: 45-minute interview with the Executive VP of Business Development
• Stage 4: 30-minute final interview with the Chief Operating Officer
• Stage 5: Offer