Account Manager

Wellnet Enerji; Tohatchi (NM); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Full benefits package

Medical insurance

Dental

Vision

401k

Generous PTO

Flexible work schedule

Casual dress code

Professional development

Job summary

WellNet Healthcare is seeking a proactive Client Relationship Manager to act as the primary WellNet representative for a roster of clients. You will build strong relationships, support benefit plan design, campaigns, and issue resolution, and collaborate with an implementation team to ensure ERISA documents are accurate and filed.

You will also partner with RN Health Coaches to deliver wellness services and client communications.

Qualifications

• You are enthusiastic about proactively managing WellNet’s relationship with its clients, focusing on benefit plan design, campaign implementation and management, issue resolution, cross selling, and ultimately ensuring client satisfaction to grow and retain the business.
• You feel confident about your ability to serve as the primary channel for broker interaction with WellNet and partnering with them to provide exceptional service to our mutual client base.
• You are motivated to drive awareness, training, and adoption of the WellNet 4.0 system across clients and members.
• You would be successful in identifying, implementing, managing, measuring, and modifying cost saving/behavior change campaigns for our clients.
• You would enjoy monitoring and managing client satisfaction through quarterly and annual reviews, renewal management, and client retention.
• You feel excited at the prospect of providing onsite services to clients to facilitate technology training and user registration, member engagement, health fairs, health risk assessments, benefits fairs, and enrollment meetings.
• You can effectively collaborate with our outstanding Implementation Team to ensure all ERISA plan documents (e.g., SPD) and WellNet contracts (e.g., BAA) are accurate, fully executed, and correctly filed with necessary parties.
• You have the experience necessary to partner with WellNet’s RN Health Coaches to ensure requests for wellness services are received and responded to in a timely manner.
• You can assuredly assist in the development of marketing materials and client communication pieces.

Responsibilities

• Provide onsite services to clients to facilitate technology training and user registration, member engagement, health fairs, health risk assessments, benefits fairs, and enrollment meetings.
• Coordinate with Implementation Team to ensure ERISA plan documents and contracts are filed correctly and executed.
• Partner with RN Health Coaches to ensure wellness service requests are handled promptly.
• Develop and support marketing materials and client communication pieces.

Job description

As part of our team, you will serve as the primary WellNet representative for a roster of our clients. You will join us as we strive to save money and improve health outcomes for companies and their employees.

Is relationship building and client satisfaction at the heart of everything you do? Are you self-motivated, high performing, and looking to level up your career? If you’ve answered yes to these questions, consider joining WellNet Healthcare, a supportive, tight knit group of people who work with passion and purpose, and are focused on continuous development.

What Would Make You The Best Fit

• You are enthusiastic about proactively managing WellNet’s relationship with its clients, focusing on benefit plan design, campaign implementation and management, issue resolution, cross selling, and ultimately ensuring client satisfaction to grow and retain the business.
• You feel confident about your ability to serve as the primary channel for broker interaction with WellNet and partnering with them to provide exceptional service to our mutual client base.
• You are motivated to drive awareness, training, and adoption of the WellNet 4.0 system across clients and members.
• You would be successful in identifying, implementing, managing, measuring, and modifying cost saving/behavior change campaigns for our clients.
• You would enjoy monitoring and managing client satisfaction through quarterly and annual reviews, renewal management, and client retention.
• You feel excited at the prospect of providing onsite services to clients to facilitate technology training and user registration, member engagement, health fairs, health risk assessments, benefits fairs, and enrollment meetings.
• You can effectively collaborate with our outstanding Implementation Team to ensure all ERISA plan documents (e.g., SPD) and WellNet contracts (e.g., BAA) are accurate, fully executed, and correctly filed with necessary parties.
• You have the experience necessary to partner with WellNet’s RN Health Coaches to ensure requests for wellness services are received and responded to in a timely manner.
• You can assuredly assist in the development of marketing materials and client communication pieces.

You Will Stand Out If You

• Have 5 years industry related experience servicing executive level company management.
• Possess a strong sense of professionalism and personal accountability.
• Consistently exhibit strong problem-solving skills and ability to work autonomously.
• Identify organization, prioritizing workload and continually meeting time sensitive deadlines as your major strengths.
• Have a well-honed ability to do research and build business cases.
• Can easily navigate Microsoft Outlook, Word, Excel, PowerPoint, Adobe, and other systems related to operations and administration, like CRM.
• Are able to demonstrate evidence of a strong work ethic and attention to detail.
• Have values that align with ours: optimism, respect, growth, adaptability, and building long-term, meaningful relationships.

What We Can Provide To You

• Competitive salary and full benefits package including medical, dental, vision, 401k, generous PTO, and a host of voluntary benefits.
• A friendly, dynamic environment focused on continuing learning and development.
• Bright, open, modern office space designed for meaningful interaction.
• Casual dress code.
• Flexible work schedule.
• The opportunity to continue to grow and shape your career with a leader in the industry.

Get to Know WellNet https://wellnet.com/about-us/ Check out our Educational Videos and Success Stories !

Located in Feasterville-Trevose, PA, 19053

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