Account Manager

Clarivate Analytics US LLC; Tempe (AZ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Clarivate Analytics US LLC is seeking a Digital Account Manager to join our Life Science Team. The role focuses on achieving sales targets, upselling opportunities, and forecasting with management.

You will engage customers via phone, webinars, and other digital channels while continuously expanding knowledge of Clarivate products to position our solutions effectively. The position supports a hybrid work model with core hours and in-office presence 2–3 days per week.

Qualifications

• Bachelor's Degree or equivalent experience.
• 5 years of relevant experience (sales, sales operations, account management, regulatory compliance, customer engagement).

Responsibilities

• Achieve sales goals by meeting targets and identifying opportunities for upselling.
• Provide accurate sales forecasts to management through consistent communication.
• Collaborate effectively with small-scale customers and leads through phone calls, webinars and other digital sales channels, adhering to the established sales cycle and processes.
• Continuously build knowledge of Clarivate products and services to effectively position our solutions.
• Actively engage in webinars and online demos, sharing insights on customers, products, and sales with the broader team.
• Maintain remote meeting volumes as established by Sales Management to ensure consistent engagement and productivity.
• Identify and target potential roles within existing customers to expand business opportunities.

Skills

sales

sales operations

account management

regulatory compliance

customer engagement

Education

Bachelor's degree or equivalent experience

Job description

We are looking for a Digital Account Manager to join our Life Science Team. This is an amazing opportunity to accelerate innovation for our customers and identify creative solutions to meet their Life Science needs. Ideal candidates are motivated to go the distance in helping our customers succeed. By having a persistent and professional approach you'll take the initiative to generate new ideas and drive Clarivate sales and retention!

About You - experience, education, skills, and accomplishments

• Bachelor's Degree or equivalent experience
• 5 years of relevant experience (sales, sales operations, account management, regulatory compliance, customer engagement)

It would be great if you also have . . .

• Knowledge of the LifeSciences
• Knowledge of software/information solutions into the pharmaceutical sectors

What will you be doing in this role?

• Achieve sales goals by meeting targets and identifying opportunities for upselling.
• Provide accurate sales forecasts to management through consistent communication.
• Collaborate effectively with small-scale customers and leads through phone calls, webinars and other digital sales channels, adhering to the established sales cycle and processes.
• Continuously build knowledge of Clarivate products and services to effectively position our solutions.
• Actively engage in webinars and online demos, sharing insights on customers, products, and sales with the broader team.
• Maintain remote meeting volumes as established by Sales Management to ensure consistent engagement and productivity.
• Identify and target potential roles within existing customers to expand business opportunities.

About the Team

We approach our work with a positive attitude, enthusiasm, and skill. Clarivate's present growth provides for a variety of opportunities for personal achievement and career advancement in a fast paced and flexible hybrid environment

Hours of Work

• This is a full-time position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
• The role also offers a hybrid working arrangement, requiring you to be in the office 2-3 days a week.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.