Account Manager

Arthur J. Gallagher & Co. (AJG); Tampa (FL); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Job summary

Gallagher in Tampa, FL is seeking an Account Manager to manage a book of business and support routine to moderately complex client accounts. You’ll help keep clients supported, informed, and retained, and you’ll bring the right resources together to meet client needs.

The role involves day-to-day account management, renewal support, and collaboration with Account Executives or Brokers. Travel about 25% may be required to meet client needs and strengthen relationships.

Qualifications

• Bachelor's degree and at least 3 years of client coordination or claims management experience, or a high school diploma with 8+ years of experience.
• License required.
• Clear written and spoken communication.
• Strong organizational skills and ability to manage competing priorities.
• Ability to build strong client relationships and work with others.

Responsibilities

• Manage an assigned group of client accounts.
• Build and grow trusted relationships with clients.
• Engage with clients’ key decision-makers and daily contacts.
• Help secure renewals and support client retention.
• Identify opportunities for added services and coverage.
• Coordinate with internal resources to support client risk and capital needs.
• Assist with administrative or customer service support when needed.
• Travel about 25% of the time to meet client needs and strengthen relationships.

Skills

Client coordination

Communication

Organization

Relationship building

License

Education

Bachelor's degree

High school diploma + 8 years experience

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

We’re looking for an Account Manager to manage a book of business and support routine to moderately complex client accounts. You’ll help keep clients supported, informed, and retained. You’ll also build strong relationships, spot client needs, and help bring the right resources together.

This role includes day-to-day account management, retention goals, and support for added services and coverage. You may also support an Account Executive or Broker Producer.

How you'll make an impact

• Manage an assigned group of client accounts.
• Build and grow trusted relationships with clients.
• Work with clients’ key decision-makers and day-to-day contacts.
• Help secure renewals and support client retention.
• Identify opportunities for added services and coverage.
• Bring in the right internal resources to support client risk and capital needs.
• Help coordinate admin or customer service support when needed.
• Travel about 25% of the time to meet client needs and strengthen relationships.

About You

• You have a bachelor’s degree and at least 3 years of client coordination or claims management experience,ora high school diploma and at least 8 years of client coordination or claims management experience.
• You hold the required license.
• You communicate clearly, both in writing and in person.
• You can quickly spot what matters most in a situation.
• You stay organized and handle competing priorities well.
• You build strong relationships and work well with others.
• You’re comfortable working with clients and supporting their changing needs.

We welcome applicants from all backgrounds. If this role interests you, but you don’t meet every requirement, we still encourage you to apply.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)