Account Manager

THE CAR PARK LLC; Tampa (FL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

18 days PTO

Paid Parental Leave

Volunteer Time Off

Paid holidays

Bereavement

Medical, Dental, Vision

Flexible health spending accounts

Short term disability

Life insurance

401(k)

Job summary

The Car Park LLC at The Tampa EDITION Hotel in Tampa, FL is seeking an Experienced professional to supervise daily parking operations, oversee staff, and ensure top-tier service for guests and clients.

You will plan and administer on-street and off-street facilities, monitor budgets, promote safety, develop new business opportunities, and provide leadership to the team in a fast-growing, dynamic environment.

Qualifications

• Experience with Microsoft Office Suite and strong professional presentation skills.
• Excellent written and verbal communication abilities.
• Professional demeanour and customer-service orientation.

Responsibilities

• Supervise and oversee team members and administrative staff in daily parking operations.
• Plan and administer on-street and off-street parking facilities and programs.
• Develop policies and procedures; participate in long-range planning and budgeting.
• Lead staff, monitor performance, and provide guidance and training as needed.
• Manage public outreach and present data to city officials in public settings.
• Submit budget recommendations and monitor expenditures; report variances.
• Promote safety; ensure audit controls are followed.
• Develop new business opportunities; manage full sales cycle (cold leads, proposals, RFPs).

Skills

Microsoft Suite

Excellent communication

High level of professionalism

Client-facing experience

Education

2 Year Degree

Tools

PARCS knowledge

Job description

Job DetailsLevel: ExperiencedJob Location: The Tampa EDITION Hotel - Tampa, FL 33602Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $70,000.00 - $75,000.00 Salary/yearJob Shift: DayWHO WE ARE

WHO WE ARE

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.

The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.

WHO WE NEED

• Provides supervision and oversight to the team members and administrative associates whose responsibilities include assisting with the daily operations of the parking system, monitoring lots, dispatching and, assigning team members, assisting customers, responding to parking issues, and assisting with hiring, training, and evaluating staff.
• Plans, develops, and administers on-street and off-street parking facilities and programs, strategies, goals, objectives, and priorities; participates in long range planning of activities and programs related to public parking facilities and on-street parking areas.
• Recommends and implements policies and procedures. Conducts long-range planning activities and makes recommendations for service improvements to leadership, establishes required service levels and anticipates labor requirements.
• Selects, assigns, monitors, evaluates, and provides professional and technical guidance to staff engaged in the management of operations.
• Manages public outreach efforts to maintain and improve community relations. Engages in frequent solicitation of feedback. Regularly presents historical data and recommendations for program improvements to city officials in public settings.
• Submits budget recommendations; monitors expenditures; effectively communicates budget variances to leadership.
• Promotes safety to ensure that the unit follows policies and procedures. Maintains audit controls within the unit.
• Actively seeks new business opportunities while managing the full sales cycle, including actively seeking cold leads, developing proformas, operating budgets, writing proposals, responding to RFPs, and transitioning to new locations.

IDEAL CANDIDATE SKILLS

• Knowledge of PARCS preferred
• 1-2 years of experience working with clients or handling property operations

MINIMUM REQUIRED QUALIFICATIONS

• Experience working in Microsoft Suite applications.
• High level of professionalism.
• Excellent communication skills both written and verbal.

BENEFITS WE OFFER

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance, tuition reimbursement
• 401(k) and more are available to eligible Team Members
• There's also the opportunity to work with a genuinely awesome team of co-workers

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That's not marketing lingo, it's the truth. Come meet us and you be the judge.

***Equal Employment Opportunity Qualifications