Account Manager

Jack Morton Worldwide; South Brunswick (NJ); On-site; USD 95,000 - 140,000; Full time

Job summary

Jack Morton Worldwide in New Jersey seeks a Senior Account Manager (Pharma & Trade Shows) to lead high-profile pharmaceutical and healthcare accounts, guiding programs from concept to delivery and building trusted client relationships.

You will oversee end-to-end delivery of trade shows, live and hybrid experiences, coordinate with internal teams and external vendors, monitor timelines and budgets, and serve as the primary client liaison during programs.

Qualifications

• 4–7+ years managing complex experiential or trade show programs in pharma/healthcare marketing.
• Bachelor’s degree in Marketing, Business, Communications, or related field.
• Proven track record of leading client relationships and delivering measurable results.
• Strong organizational, communication, and problem-solving skills.
• Experience with cross-functional teams and budgets.

Responsibilities

• Act as the primary liaison for pharma and healthcare clients, ensuring goals are understood and met.
• Provide strategic counsel on programs and translate objectives into experiential solutions.
• Manage end-to-end delivery of trade shows, live and hybrid experiences.
• Coordinate with Creative, Production, Field Services and vendors to ensure seamless execution.
• Monitor timelines and budgets; address live event issues and post-event reporting.
• Lead and mentor Account Managers and Coordinators; foster collaboration.

Skills

Client relationship management

Strategic planning

Cross-functional leadership

Pharma/Healthcare marketing

Event program management

Education

Bachelor's degree in Marketing, Business, Communications, or related field

Tools

MS Project

CRM software

Job description

Experience Without Limits
Come shape the future of brand experience.

At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clientsunlock the full value of experiences by turning bold ideas into meaningful connections.

That takes a team that’s bold, curious, and acts as one. We build on each other’s ideas, challenge conventions, and show up for one another every day. Here, you’ll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it.

Experience without limits—in your work, your growth, and your impact.

We’re looking for aSenior Account Manager (Pharma & Trade Shows) to champion high-profile pharmaceutical and healthcare accounts. This role is perfect for someone who thrives on guiding programs from concept to delivery, building trusted client relationships, and leading cross‑functional teams to create outstanding event experiences.

If you enjoy turning strategic vision into flawless execution and mentoring team members along the way, this is your next opportunity.

Your Role

Client Leadership & Strategic Guidance

Act as the primary liaison for key pharma and healthcare clients, ensuring their goals are fully understood and met.

Provide strategic counsel on programs, helping clients translate objectives into impactful experiential solutions.

Build strong, collaborative relationships that foster trust, loyalty, and long‑term account growth.

Participate in client planning sessions, status meetings, and post‑event debriefs to ensure alignment and continuous improvement.

Program Oversight & Delivery

Manage the end‑to‑end delivery of trade shows, live events, and hybrid experiences.

Coordinate with internal teams—Creative, Production, Field Services—and external vendors to ensure every detail is executed seamlessly.

Keep projects on track by monitoring timelines, budgets, and deliverables.

Serve as the problem‑solving point of contact during live events to address challenges quickly and effectively.

Oversee program budgets and track financial performance to meet targets.

Partner with Estimating and Finance teams to ensure accurate quoting, billing, and reconciliation.

Maintain organized records of client communications, contracts, budgets, and post‑event reporting.

Guide and support Account Managers and Coordinators, sharing best practices and fostering skill growth.

Promote a culture of collaboration and accountability across teams.

Assist in onboarding new team members and strengthening the capabilities of the department.

What You Bring

Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).

4–7+ years managing complex experiential or trade show programs, ideally within pharmaceutical or healthcare marketing.

Demonstrated success leading client relationships and delivering measurable results.

Strong organizational, communication, and problem‑solving skills.

Comfort using Microsoft Office and project management tools.

What Makes You Successful Here

Client-focused: You anticipate client needs and consistently deliver value.

Strategic and hands‑on: You can think big‑picture while executing the details flawlessly.

Collaborative: You work seamlessly with internal teams and external partners.

Resilient under pressure: You stay calm and decisive when challenges arise.

Growth‑oriented: You are constantly looking for ways to improve programs, teams, and processes.

Bonus Qualifications

Experience managing large‑scale, multi‑location programs.

Familiarity with digital or hybrid event production.

Proven success delivering results for pharmaceutical or healthcare clients.

Previous agency experience with cross‑functional team leadership.

Regulatory understanding supporting pharmaceutical or healthcare clients.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Jack Morton Worldwide’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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