Account Manager

Jack Morton Worldwide; Jack (AL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Diversity, equity, and inclusion commitment

Opportunities for professional growth

Job summary

Jack Morton Worldwide is looking for an Account Manager in Jack, Alabama, to manage and grow client portfolios within experiential marketing. You'll support strategic initiatives while ensuring high-quality project deliverables. The ideal candidate will have a Bachelor's degree, 2+ years of account coordination experience, and passion for client service. Join a fast-paced environment where collaboration and diverse ideas are valued, with opportunities for growth that shapes impactful brand experiences.

Qualifications

• 2+ years of experience in account coordination, project management, or similar roles.
• Experience in event operations or creative agency environments is a plus.
• Ability to thrive in a fast-paced, entrepreneurial environment.

Responsibilities

• Manage multiple mid-size clients and their experiential marketing portfolios.
• Serve as the primary point of contact for client communication and project deliverables.
• Collaborate with global teams and maintain accurate project records.

Skills

Client service passion

Strong organizational skills

Communication skills

Multitasking abilities

Problem-solving skills

Education

Bachelor's degree (B.A. or B.S.) or equivalent

Tools

Microsoft Office

Project management tools

Job description

Experience Without Limits. Come shape the future of brand experience.

At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences.

That takes a team that’s bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you’ll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what’s next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.

Experience without limits — in your work, your growth, and your impact.

As an Account Manager you will manage and grow assigned client portfolios within the experiential marketing space. You’ll support Account Directors on strategic initiatives while leading the execution of project deliverables, serving as a key client liaison to ensure work is delivered efficiently, on time, and at a high standard of excellence.

What You’ll Be Doing

• Manage multiple mid-size clients and their experiential marketing portfolios
• Serve as the primary point of contact for client communication and project deliverables
• Collaborate with global estimating, field services, operations teams, and fulfillment centers
• Prepare proposals, correspondence, workback schedules, and project plans
• Ensure all projects meet deadlines, show rules, and quality standards
• Travel approximately 20% to support client activations
• Maintain accurate project and financial records in internal systems
• Ensure consistent delivery of at least 40% gross margin on projects
• Support estimating, proposals, invoicing, and timely follow-up on unpaid invoices
• Continue developing your skill set while contributing to team growth
• Proactively identify opportunities to strengthen client relationships
• Participate in internal brainstorming sessions, sales pitches, and capabilities presentations

If you can do all that, you have what it takes. It might help if you have…

• Passion for client service and experiential marketing
• Experience in event operations, face-to-face marketing, or creative agency environments (pharma or healthcare experience a plus!)
• Strong organizational, communication, and multitasking skills
• Ability to thrive in a fast-paced, entrepreneurial environment
• Flexible, solution-oriented, and collaborative mindset
• Bachelor’s degree (B.A. or B.S.) or equivalent combination of education and experience
• 2+ years of experience in account coordination, project management, or similar roles
• Proficiency in Microsoft Office and project management tools
• Strong problem-solving skills and business acumen

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law.