Account Manager

GreenWaste; San Jose (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

401K benefits

Medical, dental & vision insurance

FSAs

Long term disability

Job summary

GreenWaste is seeking an Account Manager – C & D based in our San Jose corporate offices to sell new business and manage a portfolio of high-value clients. You will develop tailored waste management, recycling, and sustainability solutions and drive revenue growth through strategic partnerships.

The ideal candidate will have strong sales and account management skills, industry knowledge, and a passion for exceptional customer service.

Qualifications

• Experience in account management, sales, or business development in waste/recycling.
• Strong understanding of waste management operations and sustainability practices.
• Proven ability to grow revenue with large, complex accounts.

Responsibilities

• Serve as the primary point of contact for assigned accounts, ensuring client satisfaction and long-term relationships.
• Regularly meet with clients to review service performance, volume commitments, and cross-sell opportunities for additional services.
• Proactively manage account renewals, volume commitments, and negotiate contract extensions.

Skills

Account management

Sales

Business development

Waste & recycling industry knowledge

Communication

Negotiation

Presentation skills

Analytical/data-driven

Organization

Education

Bachelor's degree in business/environmental science

Tools

CRM tools

Job description

About The Company

GreenWaste has been an industry leader in recycling and waste diversion for 40 years and is on a growth trajectory after private equity investment in 2021. Our business was founded on principles of environmental sustainability, and innovation is a cornerstone of our ongoing operations and growth strategy. GreenWaste specializes in all aspects of material collection, processing, and sales, tailoring our service offerings to the unique needs of our customers and communities, and helping to shape the evolution of the solid waste and recycling industry. We work directly with 20+ municipalities and 50+ jurisdictions, operate highly regulated facilities in 10+ locations, and have 1,000+ employees.

About The Company

GreenWaste has been an industry leader in recycling and waste diversion for 40 years and is on a growth trajectory after private equity investment in 2021. Our business was founded on principles of environmental sustainability, and innovation is a cornerstone of our ongoing operations and growth strategy. GreenWaste specializes in all aspects of material collection, processing, and sales, tailoring our service offerings to the unique needs of our customers and communities, and helping to shape the evolution of the solid waste and recycling industry. We work directly with 20+ municipalities and 50+ jurisdictions, operate highly regulated facilities in 10+ locations, and have 1,000+ employees.

Position Summary

GreenWaste is seeking to fill the position of Account Manager – C & D to provide support to one or more facilities and is based from our corporate offices located at 2540 North 1st Street, Suite 300, San Jose, CA. This role is responsible for selling new business and managing a portfolio of high-value clients, developing tailored solutions to meet their waste management, recycling and sustainability goals, and driving revenue growth through strategic partnerships. The ideal candidate will possess strong sales and account management skills, industry knowledge, and a passion for delivering exceptional customer service.

Essential Functions And Responsibilities

• C & D Account Management and Retention: Serve as the primary point of contact for assigned accounts in the market, ensuring client satisfaction and fostering long-term relationships.
• Regularly meet with clients to review service performance, volume commitments, address concerns, and cross sell opportunities for additional services.
• Proactively manage account renewals, volume commitments, and negotiate contract extensions.

C & D Growth And Development

• Identify and capitalize on opportunities to expand services within existing accounts by understanding client needs and aligning them with company offerings.
• Collaborate with cross-functional teams to deliver customized waste recycling and composting solutions that meet client objectives.
• Develop and execute account plans to achieve revenue and profitability targets.
• Target and Identify new logo 3 rd party hauler opportunities with in respective market(s).

Client Consultation And Expertise

• Act as a trusted advisor, providing clients with insights into industry trends, regulatory updates, and sustainability best practices.
• Partner with clients to develop and implement waste reduction, recycling, composting and sustainability initiatives.
• Conduct periodic waste and recycling audits and provide data-driven recommendations for improvement.

Reporting And Analysis

• Monitor account performance, including service delivery, financial metrics, and client satisfaction.
• Prepare and present regular reports to clients, highlighting successes, key metrics, and areas for improvement.
• Use CRM tools to maintain accurate account records and track sales activities.

Collaboration And Problem Solving

• Work closely with operations, logistics, and customer service teams to resolve service issues and ensure seamless execution of client programs.
• Advocate for client needs within the organization while balancing operational capabilities and business objectives.

Knowledge, Skills, And Abilities

• Proven experience in account management, sales, or business development, preferably in the waste and recycling industry or a related field.
• Strong understanding of waste management operations, recycling processes, and sustainability practices.
• Demonstrated success in selling to and managing large, complex accounts and achieving revenue growth.
• Excellent communication, negotiation, and presentation skills.
• Ability to build trust and credibility with clients at all organizational levels.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Highly organized and capable of managing multiple accounts and projects simultaneously.

Qualifications

• Bachelor's degree in business, environmental science, or a related field (or equivalent experience).
• Valid driver's license and willingness to travel for client visits and events.

Language Requirements

• Proficiency in English. Bi-lingual Spanish is a plus.

Physical Demands

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly sit, stand, walk, talk, hear, and use hands to operate a computer, mobile phone, and other office equipment
• Occasionally walk on uneven, wet, dusty, or unpaved surfaces while visiting operational or customer locations.
• Must be able to safely wear required personal protective equipment (PPE), including a high-visibility vest, safety footwear, safety glasses, hard hat, and hearing protection, as required by the location.
• Occasionally lift, carry, push, or pull materials or equipment weighing up to 25 pounds.
• Must have the ability to travel locally and spend extended periods driving, sitting, standing, or walking as business needs require.
• Specific vision abilities include close vision, distance vision, depth perception, and the ability to adjust focus.

Work Environment

• Work is performed both indoors and outdoors and may involve exposure to varying weather conditions.
• Operational site visits may involve exposure to dust, dirt, odors, noise, moving vehicles and heavy equipment, uneven surfaces, and changing temperatures.
• The employee may work near commercial vehicles, loaders, compaction, containers, and other waste and recycling equipment during site visits.
• Appropriate PPE and compliance with company and site-specific safety requirements are required when entering operational areas.
• Regular travel between GreenWaste locations and customer sites required, with occasional travel outside the immediate service area depending on customer and business needs.
• The position requires interaction with customers, employees, drivers, operations personnel, and other business partners in a variety of office and field settings.

Compensation And Benefits

Financial compensation will be commensurate with applicable experience. GreenWaste offers a competitive benefits package, including paid time off, holiday pay, 401K benefits, FSA, long term disability and full employee coverage for medical, dental and vision insurance.

GreenWaste provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and/or local laws .

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