Account Manager

Pave; San Francisco (CA); On-site; USD 60,000 - 230,000; Full time

Job summary

Pave is seeking an Account Manager to lead customer engagements and retention strategies while ensuring clients get the most out of our innovative compensation platform. This highly visible role requires collaboration across various teams and a commitment to enhancing client success through strategic account management. The ideal candidate will have a proven track record in SaaS account management, strong relationship-building skills, and the ability to thrive in a fast-moving environment.

Benefits

Comprehensive Medical, Dental and vision coverage

Flexible PTO and ability to work from anywhere for a month

Lunch & dinner stipends

Quarterly education stipend

Robust parental leave

Commuter stipend

Qualifications

• 5+ years of experience in account management or sales, preferably within high-growth SaaS or HR-tech environments.
• Proven track record of driving customer retention and revenue growth.
• Strong relationship-building and strategic thinking skills.

Responsibilities

• Drive customer outcomes and revenue retention by helping customers unlock the full value of Pave.
• Set the strategic vision for each account, partnering closely with Technical Account Managers.
• Collaborate with Sales, TAMs, Product, and Operations to drive value.

Skills

Account Management

Sales

Relationship-building

Strategic Thinking

Job description

Join to apply for the Account Manager role at Pave

Join to apply for the Account Manager role at Pave

Who We Are

At Pave, we're combining the world's largest real-time compensation dataset with deep expertise in AI and Machine Learning to reimagine how our clients make compensation decisions. By building the operating system for compensation, we're perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.

Who We Are

At Pave, we're combining the world's largest real-time compensation dataset with deep expertise in AI and Machine Learning to reimagine how our clients make compensation decisions. By building the operating system for compensation, we're perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.

OpenAI, Instacart, Ramp, Snowflake, Stripe, Databricks, Okta, Perplexity, and 8,500+ companies use Pave to power their compensation ecosystems and transform every pay decision into a competitive advantage.

The future of pay is real-time & predictive, and Pave has raised $160M in funding to lead the way. Backed by Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures, we are transforming the compensation landscape.

Pave By The Numbers

• $190+ Billion in Total compensation spend managed in Pave workflows
• 8,500+ Companies using Pave
• 1+ Million Unique employees auto-matched into Pave's real-time dataset
• 135X Increase in equity benchmarks delivered with machine learning
• 58% of Forbes AI 50 use Pave to benchmark compensation
  
  

Go to Market

The GTM pillar of Pave includes our Customer Success, Marketing, Partnerships, Revenue Operations, Sales, and Strategy teams. This community drives business growth and ensures every Pave client has an amazing experience.

As the market-facing engine of our compensation intelligence platform, the GTM pillar translates Pave's innovative solutions into tangible value for compensation leaders worldwide. Our customer success team ensures clients maximize ROI from our product suite, while marketing articulates how Pave transforms outdated compensation practices into strategic advantages. The partnerships team expands our ecosystem, integrating Pave seamlessly with HRIS and financial systems.

Revenue operations optimizes our selling motion across company sizes and industries, while our sales team helps compensation leaders understand how data-driven decisions can attract and retain talent. Through strategic planning and execution, this pillar doesn't just acquire customers - it builds a community of forward-thinking compensation professionals who champion pay transparency and equity in their organizations, further solidifying Pave's position as the industry's compensation intelligence leader.

Account Managment @ Pave

The Account Management team is responsible for ensuring our customers are successful, retained, and growing. As an Account Manager, your mission is to drive customer outcomes and revenue retention by helping your customers unlock the full value of Pave. You’ll set the strategic vision for each account, partnering closely with Technical Account Managers to execute against this vision.

This is a highly visible, cross-functional role. You will collaborate with Sales, TAMs, Product, and Operations to drive value and build long-term relationships with our customers.

What We’re Looking For

• 5+ years of experience in account management, or sales, preferably within high-growth SaaS or HR-tech environments
• A proven track record of driving customer retention and revenue growth
• Strong relationship-building and strategic thinking skills
• Ability to bring data and insights to every conversation—both internal and external
• Comfortable navigating ambiguity, working autonomously, and driving initiatives forward in a fast-moving environment
  
  

What You’ll Get Out Of It

• Become an expert in compensation.
• Partner with some of the most well known technology companies in the world.
• Further an incredibly important vision to unlock a labor market built on trust by creating confidence in compensation decisions.
• Fast-paced learning, high impact, and a fun, mission-driven team environment
  
  

Life @ Pave

Since being founded in 2019 Pave has grown globally. We’re based across our HQ in San Francisco’s FiDi neighborhood, Flatiron in NYC and regional hubs in Salt Lake City and the United Kingdom. We embrace a high-energy, collaborative in-person work environment at these locations, operating on a hybrid schedule that brings teams together in-office on Mondays, Tuesdays, and Fridays.

Benefits

At Pave roles, responsibilities, and compensation grow as you do, reflecting our commitment to your professional development.

• Comprehensive Medical, Dental and vision coverage for you and your family, with plenty of options to suit your needs
• Flexible PTO and the ability to work from anywhere in the world for a month
• Lunch & dinner stipends as well as fully stocked kitchens to fuel you
• Quarterly education stipend to continuously grow
• Robust parental leave to bond with your new family
• A commuter stipend to help you collaborate in person
  
  

Vision

Our vision is to unlock a labor market built on trust.

Mission

Our team's mission is to build confidence in every compensation decision.

Values

Our four values are intellectual honesty, playing to win, upholding the Pave platinum standard, and hug of jawn!

Are you ready to help our clients make smarter, more effective compensation decisions?

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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