Account Manager

Otis Elevator Company

Roseville (MN)

On-site

USD 75,000 - 80,000

Full time

6 days ago
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Benefits offered by this job

Long-term contract
Local salary and benefits
Local vacation/incentive options

Job summary

Otis Elevator Company in Roseville, MN is seeking a Service Sales Consultant to grow maintenance contracts and new service opportunities across Roseville and St. Paul.

You will manage a portfolio of elevator units, develop new customers via cold calling and bids, negotiate deals, and collaborate with a team to forecast sales results. Remote options may be available with local flexibility.

Qualifications

  • 2+ years of elevator industry experience
  • 5+ years within Sales, Customer Service, or related field
  • Business or technical degree or completed training as a technician or technical business administrator, and 3 years of prior work experience
  • Initial experience in selling technical service agreements requiring consultation
  • Strong customer and service orientation with excellent interpersonal skills
  • High level of commitment and reliability
  • Target-focused, able to work at pace in a demanding corporate environment

Responsibilities

  • Manage a portfolio of elevator units and maintain strong relationships with existing customers
  • Serve as primary contact for timely resolution of customer inquiries
  • Develop new customers via cold calling, networking, bids, and tenders
  • Develop and execute your own sales strategy to achieve targets
  • Use Otis’ sales tools to track opportunities, pipeline, and forecast results
  • Conduct sales negotiations and close deals
  • Collaborate with sales colleagues and field teams

Skills

Elevator industry experience
Sales experience
Customer service
Interpersonal skills

Education

Business or technical degree
Technical training / technician background

Job description

On-Site

OT063: CL - ROSEVILLE, MN 2772 Cleveland Ave. North, ROSEVILLE, MN, 55113 USA

Full time

20162097

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting a Service Sales Consultant to cover Roseville / St. Paul territory. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects.

On a typical day you will:
  • Manage a portfolio of elevator units through maintaining good working relationships with existing customers

  • Serve as primary contact for timely resolution of customer needs surrounding inquiries

  • Develop new customers via cold calling, networking, bids and tenders

  • Develop your own sales strategy to achieve sales targets

  • Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results

  • Conduct sales negotiations and close deals

  • Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful
  • 2+ years of experience in the elevator industry required

  • 5+ years within Sales, Customer Service, or related field preferred

  • You have a business or technical degree or have completed training as a technician or technical business administrator, and 3 years of prior work experience

  • You have initial experience in the sale of technical service agreements requiring consultation.

  • You have a strong customer and service orientation, including excellent interpersonal skills

  • You are characterized by a high level of commitment and reliability.

  • You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

What’s In it For Me / Benefits
  • You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

  • We offer you remuneration in accordance with local standards plus:

  • Customize for local benefits here including vacation and incentive

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Salary Transparency:

The salary range for this role is $75,000 - $80,000 plus a generous incentive bonus structure. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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