Account Manager

Otis SE; Roseville (MN); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Training program

Flexible hours

Remote work option

Work-life balance

Job summary

Otis is seeking a Service Sales Consultant to cover Roseville / St. Paul territory and drive growth by developing a prospect pipeline for new maintenance contracts and incremental repair projects. The role emphasizes winning new business while delivering exceptional service.

You will manage elevator units, act as the primary contact for customer inquiries, and develop new customers through cold calling, networking, bids, and tenders. The position offers flexible hours and remote work options.

Qualifications

• Elevator industry experience required.
• 5+ years in Sales or related field preferred.
• Technical or business degree or technical training plus 3 years experience.

Responsibilities

• Manage a portfolio of elevator units and maintain relationships with customers.
• Serve as primary contact for inquiries and timely resolution of needs.
• Develop new customers via cold calling, networking, bids and tenders.
• Develop and execute your sales strategy to achieve targets.
• Use Otis’ sales tools to track opportunities, pipeline, and forecast results.
• Conduct negotiations and close deals.
• Collaborate with sales team and field colleagues.

Skills

Elevator industry experience

Sales experience

Customer service

Interpersonal skills

Education

Business or technical degree or technical training

Job description

Date Posted: 2026-06-12 Country: United States of America Location: OT063: CL - ROSEVILLE, MN 2772 Cleveland Ave. North, ROSEVILLE, MN, 55113 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Consultant to cover Roseville / St. Paul territory. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects.

On a typical day you will:

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop new customers via cold calling, networking, bids and tenders
• Develop your own sales strategy to achieve sales targets
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals
• Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful

• 2+ years of experience in the elevator industry required
• 5+ years within Sales, Customer Service, or related field preferred
• You have a business or technical degree or have completed training as a technician or technical business administrator, and 3 years of prior work experience
• You have initial experience in the sale of technical service agreements requiring consultation.
• You have a strong customer and service orientation, including excellent interpersonal skills
• You are characterized by a high level of commitment and reliability.
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

What’s In it For Me / Benefits

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
• We offer you remuneration in accordance with local standards plus: Customize for local benefits here including vacation and incentive
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
• We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects.
• For this role, we offer flexible working hours with the possibility of remote work.

Work Authorization

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Salary Transparency

The salary range for this role is $75,000 - $80,000 plus a generous incentive bonus structure. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].