Account Manager

Elevate Health Sciences; Provo (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental coverage

Life insurance (supplemental)

Short-term disability

Health savings account (HSA)

401k

Therapy access

Job summary

Elevate Health Sciences is seeking an Account Manager to nurture key customer relationships within a fast-paced manufacturing environment. You will track orders, manage inventory accounts, and coordinate with cross-functional teams to ensure customer satisfaction.

Ideal candidates possess strong communication, attention to detail, and self-motivation, with experience in a GMP environment being a plus. Join a team dedicated to growth, quality, and customer success.

Qualifications

• Maintain relationships with large customers and manage accounts.
• High attention to detail and ability to multitask in a fast-paced environment.
• Self-motivated, able to work with limited supervision.
• Communicate effectively with teams and clients; collaborate across departments.

Responsibilities

• Maintain relationships with large customers.
• Track orders and inventory, communicate finished goods.
• Provide feedback to management for process improvements.
• Ensure customer satisfaction and timely problem resolution.
• Document customer data to support issue resolution and forecasting.
• Coordinate with Lab, Warehouse, Quality, Sales and Administration teams.

Skills

Relationship management

Attention to detail

Self-starter

Teamwork

Multi-tasking

Job description

Elevate is a leader in the nutritional supplement industry and an equal opportunity employer. We are committed to creating a work atmosphere that produces a culture of doing good in the world while creating opportunities for personal and professional growth and development. We are looking for an Account Manager that is hardworking and positive and wants to be an important part of a growing team! We welcome you to Join our Team and be a Force for Good!

Elevate is a leader in the nutritional supplement industry and an equal opportunity employer.

Work Objectives:

• Maintain relationships with large customers.
• Experience in a Manufacturing Environment a plus!
• Good Manufacturing Practices (GMP Environment Experience)
• Track customer orders throughout the production process, manage inventory accounts, and communicate finished good amounts.
• Make suggestions to both client and internally to management for improving business.
• Skilled Problem Solver
• Communicate information regarding products, proformas, invoices, POs, and final payments with assigned customers.
• Able to work well with a team and with little supervision.
• Able to follow through with direction from team lead while being proactive and productive on your own time.
• Develop strong working relationships with management, peers and clients.
• Ensure customer satisfaction and problem resolution.
• Document data and customer information in a way that is helpful when solving customer or company problems and anticipating/avoiding future problems.
• Help create effective long-term policies and procedures for your team/department.
• Ensure effective communication between teams (Lab, Warehouse, Quality, Sales, Account Management and Managerial teams).

Job Requirements:

• High Attention to Detail.
• Motivated/Self-Starter, ability to work with limited Supervision.
• Friendly, respectful, reliable - able to work well on a team and with Supervisor direction.
• Strong ability to multi-task.
• Ability to work in a fast-paced environment.

You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, voluntary short-term, and disability insurance; free access to therapists; a health savings account and 401k. You'll also be empowered to prioritize what's important to you through our vacation policy.