Account Manager

Taylor Corporation; Pompano Beach (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

Taylor Promotional Products, a division of Taylor Corporation, is seeking an Account Manager to represent our team and handle customer needs. The role emphasizes building durable client relationships, advising on product options, and coordinating with sales and production teams to deliver solutions that meet client goals.

The position may be based at one of our Taylor Promo facilities in Dayton, OH; Pompano Beach, FL; or Amsterdam, NY, and requires U.S. work authorization.

Qualifications

• Requires a Bachelor's degree and/or previous experience in Account Management, Customer Service, Sales Support, or other related role.
• Proficient in Microsoft Word, Excel, and Outlook.

Responsibilities

• Maintains favorable relationships with customers and suppliers.
• Ability to resolve customer issues/problems.
• Able to provide product recommendations and creative ideas for customer events to increase sales.
• May assist in preparation of sales forecasts, quotes and negotiations.
• Identifies customer and vendor needs and consults on solutions.
• Processes and plans customer jobs and projects.
• Able to work as a team with internal and external customers to manage project successfully.

Skills

Account management

Customer service

Sales support

Team collaboration

Problem solving

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

Outlook

Salesforce

Job description

Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.

Ready to reach your potential? It’s time to look at Taylor.

Your Opportunity:

Taylor Promotional Products, a division of Taylor Corporation, is looking for a new Account Manager to join the team! In this position, you will play an important part in representing our team as you work with customers and handle their needs.

This position will reside in one of our Taylor Promo facilities located in Dayton, OH; Pompano Beach, FL; or Amsterdam, NY.

Work Authorization:

To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities

• Maintains favorable relationships with customers and suppliers.
• Ability to resolve customer issues/problems.
• Able to provide product recommendations and creative ideas for customer events to increase sales.
• May assist in preparation of sales forecasts, quotes and negotiations.
• Identifies customer and vendor needs and consults on solutions.
• Processes and plans customer jobs and projects.
• Able to work as a team with internal and external customers to manage project successfully.

You Must Have

• Requires a Bachelor’s degree and/or previous experience in Account Management, Customer Service, Sales Support, or other related role.
• Proficient in Microsoft Word, Excel, and Outlook.

We Would Also Prefer

• Previous project management experience.
• Excellent verbal and written communication skills.
• Strong math aptitude.
• Able to troubleshoot and resolve problems.
• Ability to multi-task.
• Strong organizational skills and attention to detail.
• Marketing skills a plus! Must be able to provide creative ideas to customers for events.
• Experience using Salesforce.

The anticipated annual salary for this position will be around $50,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.