Account Manager

TRAM, Inc.; Plymouth (MI); On-site; USD 65,000 - 100,000; Full time

Job summary

TRAM, Inc. in Plymouth, MI is seeking an Account Manager for our Toyota team with strong analytical skills and ability to handle commercial issues, planning, coordination and communication.

The role includes representing TRAM commercially to customers, managing pricing and terms, building multi-level relationships, and driving profitability while adhering to ISO/IATF standards. A Bachelor's degree and 2–5 years in sales are required; Japanese transplant experience is a plus.

Qualifications

• Bachelor's degree with business focus required.
• 2-5 years of sales experience dealing with commercial issues.
• Japanese Automotive Transplant experience preferred.

Responsibilities

• Represent Tokai Rika commercially with Customers in line with sales goals.
• Manage sales-related commercial communications between TRAM and assigned Customer.
• Coordinate negotiating for piece price, tooling, obsolescences, design changes, etc.
• Build multi-level relationships within the Customer’s organization.
• Maintain high level of customer satisfaction.
• Receive and distribute RFQs, price targets, APR expectations, and competitor information.
• Review customer terms and conditions and develop sales strategy with guidance.
• Understand market trends and the relation to Customer expectations.
• Adhere to corporate profit targets and cost structure; negotiate internally to meet price targets.
• Monitor and report on Customer and commodity profitability targets.
• Follow IATF & ISO procedures; support TR Quality & Environmental Policies.
• Mentor Account Representative I; document processing (filing, saving, faxing, distributing).

Skills

Analytical skills

Commercial issue handling

Planning and coordination

Communication

Education

Bachelor's degree in Business Administration, Marketing, Finance or Economics

Job description

The Tokai Rika Group is seeking an Account Manager for our Toyota team who has strong analytical skills as well as strong skills in dealing with commercial issues, planning, coordination and communication.

Duties

Represent Tokai Rika commercially with Customers, in line with Tokai Rika sales goals:

• Responsible for sales related commercial communications between TR and assigned Customer
• Work to resolve all sales related, commercial and financial discrepancies
• Coordinate negotiating for piece price, tooling, obsolesces, design changes, etc
• Build multi-level relationships within the Customer’s organization
• Maintain high level of customer satisfaction

Communicate Customer expectations within TR:

• Receive and distribute RFQ’s, price targets, APR expectations, and competitor information
• Review & understand Customer terms and conditions
• Develop Customer Sales Strategy with significant assistance and guidance
• Understand current market trends and the relationship to Customer expectations

Work to improve profits and reduce cost or loss:

• Adhere to corporate profit targets
• Understand corporate cost structure
• Negotiate cost internally to meet Customer price targets
• Monitor & report on Customer & commodity annual profitability targets

Support and follow TR established processes, procedures and policies:

• Follows, mentors & trains on IATF & ISO procedures
• Support TR Quality & Environmental Policies

Provide departmental support:

• Mentor and train Account Representative I
• Document processing (filing, saving, faxing, distributing, etc)

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance or Economics
• 2 - 5 years of sales experience dealing with commercial issues

Japanese Automotive Transplant Experience Preferred.

TRAM, Inc. is a Japanese owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as the domestic OEMs (Ford and GM). Located in Plymouth, MI, TRAM, Inc. is a subsidiary company of Tokai-Rika Co. LTD, which is located in Nagoya, Japan. TRAM was founded in 1986 and currently employs 2,500+ people at our 5 locations.

We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys).

Shift your career into drive and help TRAM make the driving experience an intuitive connection between the human body and the vehicle.

TRAM, Inc. is an Equal Opportunity Employer.

For additional information about our companies, please see our web site at http://www.tokai-rika.co.jp/en/

This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!