Account Manager

Tramgroup; Plymouth (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

TRAM, Inc. in Plymouth, MI, part of the Tokai Rika Group, seeks an Account Manager for our Toyota team with strong analytical, planning, coordination and communication skills.

You will represent Tokai Rika commercially, manage sales-related communications, negotiate pricing and tooling, build multi-level customer relationships and strive for high customer satisfaction. A bachelor’s degree in business/marketing/finance/economics and 2–5 years of sales experience are required, with preference for

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance or Economics.
• 2–5 years of sales experience dealing with commercial issues.
• Japanese automotive transplant experience preferred.

Responsibilities

• Represent Tokai Rika commercially with customers, aligned to sales goals.
• Handle sales-related commercial communications with assigned customers.
• Coordinate price, tooling, obsolescence, and design-change negotiations.
• Build multi-level relationships within the customer's organization.
• Maintain a high level of customer satisfaction.
• Communicate customer expectations within Tokai Rika.
• Analyze and improve profitability and manage costs with customers.
• Follow Tokai Rika IATF and ISO procedures.

Skills

Account Management

Sales

Commercial negotiations

Planning & Coordination

Communication

Analytical skills

Education

Bachelor's degree in business

Job description

The Tokai Rika Group is seeking an Account Manager for our Toyota team who has strong analytical skills as well as strong skills in dealing with commercial issues, planning, coordination and communication.

Represent Tokai Rika commercially with Customers, in line with Tokai Rika sales goals

• Responsible for sales related commercial communications between TR and assigned Customer
• Work to resolve all sales related, commercial and financial discrepancies
• Coordinate negotiating for piece price, tooling, obsolesces, design changes, etc
• Build multi-level relationships within the Customer’s organization
• Maintain high level of customer satisfaction

Communicate Customer expectations within TR

• Receive and distribute RFQ’s, price targets, APR expectations, and competitor information
• Review & understand Customer terms and conditions
• Develop Customer Sales Strategy with significant assistance and guidance
• Understand current market trends and the relationship to Customer expectations

Work to improve profits and reduce cost or loss

• Adhere to corporate profit targets
• Understand corporate cost structure
• Negotiate cost internally to meet Customer price targets
• Monitor & report on Customer & commodity annual profitability targets

Support and follow TR established processes, procedures and policies:

• Follows, mentors & trains on IATF & ISO procedures
• Support TR Quality & Environmental Policies

Provide departmental support:

• Mentor and train Account Representative I
• Document processing (filing, saving, faxing, distributing, etc)

• Bachelor’s degree in Business Administration, Marketing, Finance or Economics.
• 2 - 5 years of sales experience dealing with commercial issues. Japanese automotive transplant experience preferred.

TRAM, Inc. is a Japanese owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as the domestic OEMs (Ford and GM). Located in Plymouth, MI, TRAM, Inc. is a subsidiary company of Tokai-Rika Co. LTD, which is located in Nagoya, Japan. TRAM was founded in 1986 and currently employs 2,500+ people at our 5 locations.

We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys).

Shift your career into drive and help TRAMmake the driving experience an intuitive connection between the human body and the vehicle.

TRAM, Inc. is an Equal Opportunity Employer.

For additional information about our companies, please see our web site at http://www.tokai-rika.co.jp/en/

This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!