Account Manager

The Keller Group; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

The Keller Group in the Greater Phoenix area is seeking an Account Manager who thrives on building lasting client relationships and delivering projects from concept to installation. This on-site role requires you to be the go-to person for clients, coordinating with design and production teams to ensure client goals are met.

You will manage multiple accounts in a fast-paced environment, apply consultative strategies, and drive project success from initiation through delivery.

Qualifications

• 3-5 years of experience in a client-facing role focused on account management.
• Experience agency-side or in events/trade shows/experiential industry.
• Comfort using project management tools and juggling multiple accounts.

Responsibilities

• Serve as main point of contact for a roster of clients, building trusted relationships and acting as consultative partner.
• Collaborate with design, fabrication, and project management to bring client visions to life from exhibits to installations.
• Build a tailored roadmap for each client and project with clearly defined scope before design kick-off.
• Translate client goals into clear, actionable direction for design and PM teams.
• Define and track KPIs and measurable goals to keep projects on track.
• Bring energy and organization to a fast-paced, high-volume environment.

Skills

Client management

Agency experience

Project management tools

Communication

Strategic thinking

Job description

An Account Manager opportunity is now available via The Keller Group in the Greater Phoenix, Arizona area. This is a great opportunity for a natural relationship-builder who thrives being the go‑to person for clients, loves seeing a project go from concept to real‑life installation, and wants to be part of a tight-knit team that genuinely enjoys working together. If you excel at client management, love the creative production world, and want real ownership over your accounts, we want to hear from you!

Please note, this is an on‑site position, so you must be comfortable commuting to an office Monday-Friday.

What You'll Do:

• Serve as the main point of contact for a roster of clients, building trusted relationships and acting as a true consultative partner in helping them hit their goals
• Collaborate closely with design, fabrication, and project management teams to bring each client's vision to life, from custom exhibits to large‑format graphics to permanent installations
• Build a tailored roadmap for each client and project, ensuring scope is clearly defined and agreed upon before work kicks off with the design team
• Translate client goals into clear, actionable direction for the design and project management teams
• Define and track KPIs and other measurable goals to keep projects on track
• Bring energy and organization to a fast‑paced, high‑volume environment where every project is different

What You Bring:

• 3-5 years of experience working in a client facing role that is heavily focused on account management
• Experience working agency-side or within the events/trade show/experiential industry
• Comfort working with project management tools and juggling multiple accounts at once
• Strong communication and strategic thinking; you know how to translate a client's vision into a plan the team can execute

If interested in the Account Manager job in the Greater Phoenix, Arizona area, please apply for immediate consideration.