Account Manager

LandCare LLC; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in facilities services is seeking an Account Manager to enhance client relationships and drive business growth. This role involves managing client satisfaction, developing new business opportunities, and ensuring effective communication between clients and production teams. The position offers a collaborative team environment and a robust benefits package, including profit sharing and comprehensive health coverage.

Benefits

Team based profit sharing program

401K with 3.5% company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off Policy + 9 corporate holidays

Formal training and development program

Qualifications

• Drive customer satisfaction and retention by understanding customer needs.
• Promote high standards for customer service and safety.

Responsibilities

• Manage existing client relationships and develop new business opportunities.
• Create client proposals and contracts to meet objectives.

Skills

Customer Satisfaction

Problem Solving

Communication

Networking

Job description

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LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT WILL YOU BE DOING?

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Facilities Services

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