Account Manager

Cooper Standard; Northville (MI); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Cooper Standard is seeking an experienced Commercial Manager to drive profitable growth and manage day-to-day programs for key customers in a hybrid work setting. You will build and sustain customer relationships, coordinate cross-functional teams, and lead pricing negotiations to maximize profitability.

The role requires a Bachelor’s degree in business or engineering and 5+ years with industrial customers, plus strong communication, negotiation, and project management skills.

Qualifications

• Bachelor’s Degree in business administration or engineering.
• 5+ years of experience with a wide range of Industrial customers and autonomous in new business pursuit and customer management.
• Understanding of OEM manufacturing and assembly environments.
• Technical knowledge to discuss product capabilities.
• Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams.
• Ability to make decisions on customer requests affecting profitability.
• Strong verbal and written communication and negotiation skills.
• Project management skills with ability to prioritize and multitask.
• Willingness and ability to travel.

Responsibilities

• Execute strategic plan for the customer and/or product to achieve profitable growth.
• Prepare and lead the new business strategy and coordinate cross functional teams to win business awards.
• Build and maintain a network of customer contacts to uncover opportunities.
• Monitor market trends to identify growth areas.
• Conduct outreach to prospective customer contacts and follow up on leads.
• Partner with internal teams to evaluate feasibility and profitability of new business.
• Contribute to management of customer business plans or productivity programs.
• Work with Engineering, Operations, Purchasing and Cost Estimating to ensure timely, competitive quotes.
• Maintain pricing matrices and coordinate part transfers.
• Monitor raw material pricing and economic agreements.
• Lead cross-functional customer relationships.
• Develop internal relationships across departments.
• Lead price negotiations to ensure consistency at customer level.
• Support and mentor Sales Analysts.
• Understand and use internal systems (Windchill, SAP, enterProj, Ebiz, TeamCenter, SharePoint).
• May perform duties beyond those listed.

Skills

Strong communication

Negotiation

Cross-functional leadership

Travel willingness

Education

Bachelor’s Degree in business administration or engineering

Tools

SAP

Windchill

TeamCenter

SharePoint

Job description

Position Summary

This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned programs. Contributes to developing, maintaining and establishing existing and new customer relationships. Responsible for achieving established priorities and departmental goals.

Job Description

Position Summary

This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned programs. Contributes to developing, maintaining and establishing existing and new customer relationships. Responsible for achieving established priorities and departmental goals.

Primary Responsibilities

• Execute strategic plan for the customer and/or product to achieve profitable growth
• Prepare and lead the new business strategy and lead the cross functional teams to achieve customer business awards.
• Build and maintain a network of customer contacts to uncover potential new programs and product opportunities
• Monitor competitor activity and relevant market trends to help identify potential areas for growth.
• Conduct outreach to prospective customer contacts and follow up on potential leads.
• Partner with internal teams to evaluate the feasibility and profitability of potential new business.
• Contribute to management of customer business plan or productivity programs internally and externally
• Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
• Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
• Track and monitor progression on raw material pricing and other economic agreements (ie. amortizations)
• Lead and develop cross-functional customer relationships with all disciplines
• Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
• Develop and lead price negotiations with the customer ensuring consistency at the customer level
• Support and mentor Sales Analysts
• Understands and properly utilizes internal systems and procedures such as Windchill, enterProj, Ebiz, SAP, , TeamCenter and SharePoint
• May, on occasion, be required to perform duties other than those specified in this description

Education And Qualifications

• Bachelor’s Degree in business administration or engineering required
• Five years or more of experience working with a wide range of Industrial customers and demonstrated ability to be autonomous in new business pursuit and customer management
• Understanding of OEM manufacturing and assembly environments
• Technical knowledge to discuss product capabilities
• Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
• Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
• Strong verbal and written communication skills with exceptional negotiating abilities
• Project management skills are desired with excellent ability to prioritize, multitask and organize
• Ability to articulate complex business case proposals to internal and external management
• Strong, polished presentation and negotiation skills
• Proficient in Microsoft Office
• Willingness and ability to travel, as necessary

Work Environment/Work Conditions

• Professional Office Environment
• Must wear proper personal protection equipment while on manufacturing floor
• Travel to manufacturing facilities or customer locations when required
• Equipment used requires proper training on the potential for and avoidance of injur

Position Type

Regular

Additional Locations

New Philadelphia, Spring Lake

Additional Information

Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law. We are dedicated to creating an environment at work that not only values diversity but also encourages inclusion and a sense of belonging. We firmly believe that a diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers. Because we recognize and value the range of ways in which people acquire experiences, whether personal, professional, or via education or volunteerism, we invite interested applicants to evaluate the key duties and requirements and apply for any opportunities that fit your experience and qualifications. Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act, as well as certain state and/or local laws. If you believe you require such assistance to complete our online application or to participate in an interview, you (or someone on your behalf) may request assistance by emailing [e-mail] with a description of the accommodation you seek. Application materials submitted to this email address will not be considered.

Remote Status

Hybrid