Account manager

Wearepion; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

30 days annual leave plus bank holidays

Commitment to personal development

Flexible working hours

Monthly wellness allowance

Access to partnership discounts

Job summary

Wearepion is seeking an enthusiastic Account Manager to join our dynamic sales team in New York City. You'll manage a diverse portfolio of accounts, focusing on renewals and upsell opportunities to maximize revenue potential.

The ideal candidate will have experience in account management with a focus on relationship-building, strong communication skills, and familiarity with CRM systems like Salesforce. We offer competitive salary and extensive benefits including flexible work options and personal development opportunities.

Qualifications

• Proven background in account management with a focus on retention and upselling.
• Strong communication and interpersonal skills.
• Experience with CRM systems like Salesforce.

Responsibilities

• Managing a portfolio of accounts focused on retention, renewals, and upselling.
• Conducting regular check-ins to ensure client satisfaction.
• Utilizing sales tools for forecasting and tracking opportunities.
• Collaborating with internal teams for tailored proposals.
• Building strong relationships with key stakeholders.

Skills

Account management

Communication skills

Relationship-building

CRM systems (Salesforce)

Data-driven decision making

Python or AI tech familiarity

Job description

Role Overview

We are seeking an enthusiastic Account Manager to join our dynamic sales team. In this role, you will manage a diverse portfolio of accounts while driving renewals and upsell opportunities to maximize revenue potential.

Key Responsibilities

• Managing a portfolio of accounts focused on retention, renewals, and upselling strategies.
• Conducting regular check-ins with clients to ensure satisfaction and to identify opportunities for further engagement and growth.
• Utilizing sales tools and insights to prepare forecasts, track opportunities, and drive performance.
• Collaborating with various internal teams to create tailored proposals and ensure successful campaign execution.
• Building and maintaining strong relationships with key stakeholders within your accounts.

About You

• A proven background in account management, particularly in retaining and expanding existing client accounts.
• Strong communication and interpersonal skills with a focus on relationship‑building.
• Experience working with CRM systems like Salesforce.
• Data‑driven approach to decision‑making and problem‑solving.
• A proactive mindset that thrives in a fast‑paced environment.
• Python or other AI tech familiarity; previous experience with Claude is a bonus.

Benefits

• Competitive salary.
• 30 days annual leave plus bank holidays.
• Accredited “Great Place To Work” company in three categories.
• Commitment to personal development and career growth, coaching workshops and progression plans.
• Remote‑first working environment with up to 180 days working from abroad (subject to approval).
• Flexible working hours (start between 8‑10am and finish between 4:30‑6:30pm).
• Monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.
• Access to partnership discounts for major brands.
• £200 work‑from‑home set up allowance.

By submitting your application, you agree that Pion may collect your personal data for recruiting, global organization planning, and related purposes. Our applicant privacy notice explains what personal information we may process, our purposes for processing, and the rights you can exercise over Pion’s use of your personal information.