Senior Account Manager

Omnicom Health Medical Communications; New York (NY); On-site; USD 70,000 - 86,000; Full time

Job summary

Omnicom Health Medical Communications in New York is seeking a Senior Account Manager to execute projects independently under the Account Lead. You will manage timelines, budgets, client reports, and meeting agendas while coordinating with scientific services, editorial, creative and digital teams.

You’ll own all aspects from kickoff through delivery and will lead client calls and internal reviews. The role requires 3–4 years in agency account management, strong MS Office skills, excellent

Qualifications

• Degree in life science or marketing/communications with interest in medical communications.
• 3–4 years of agency account/project management experience; pharma/healthcare experience preferred.
• Strong MS Office proficiency and ability to create client reports and forecasts.

Responsibilities

• Execute projects autonomously with internal teams.
• Lead client meetings and calls on project status and delivery.
• Develop and manage client budgets, scope of work, and estimates.
• Coordinate with internal stakeholders (scientific services, editorial, creative, digital).
• Oversee external vendors and interdepartmental relationships.

Skills

MS Office proficiency

Interpersonal skills

Communication skills

Analytical mindset

Project management

Time management

Team collaboration

Travel flexibility

Education

Life sciences degree

Marketing/communications degree

Tools

Workfront

Veeva

Datavision

MS Office (Outlook/Word/Excel/PowerPoint/Project)

Job description

Agency

Omnicom Health Medical Communications

Job Function

Account Management and Growth

Job Subfunction

Account Management

Job Description

Senior Account Manager. At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation.

As a Senior Account Manager, you will execute projects independently with the support and direction of the Account Lead. Your responsibilities include timeline development and management, financial reporting and management, client‑contact report development, client meeting agendas and action‑item reports, interaction and coordination with internal stakeholders (scientific services, editorial, creative, and digital), onsite program management, materials development, concept planning, and coordination with external vendors. You will own all aspects of client and project management, including internal and client‑facing kickoff meetings at the start of an initiative through to completion and delivery.

What You Will Do

• Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
• Provide expert oversight of Workfront and other content management databases/portals (if applicable to account, e.g., Veeva, Datavision)
• Work closely with Finance Director for accurate picture and preservation of account financials
• Correctly use existing financial tools (e.g., Job Position Report) to keep team abreast of key financial data trackers and accurately use forecasting platform, in addition to keeping the team forecast up to date
• Develop client budgets, scope of work, and estimates with minimal revision needed
• Partner with clients independently and lead client meetings and calls with focus on project status and completion
• Accurately complete client‑contact reports with minimal supervision/revision
• Understand and internally discuss client strategy and/or objectives
• At times oversee the work of and provide direction to junior team members and delegate projects to provide experience and knowledge transfer
• Take the lead on interdepartmental relationship issues and identify and solve problems, give and receive constructive criticism in an assertive way, and immediately and helpfully address conflicts with peers
• Participate in and contribute to select business planning sessions
• Assist in preparation of new business pitches/presentations, including research, scheduling, and other internal needs

Requirements

• Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
• 3‑4 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare‑focused client experience preferred, but not required
• Expertise in MS Office (Outlook, Word, Excel, Project, and PowerPoint)
• Exceptional interpersonal skills
• Excellent communication (written and oral), analytical, interpersonal, and problem‑solving skills
• Ability to work independently and within a team
• Solution focused, with a high degree of problem solving
• Passion for excellence and extremely detail oriented
• Comfortable leading client calls
• Highly organized, able to manage time and prioritize tasks
• Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)
• Salary range: $70,000 - $86,000

Employment Policies

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by the agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in‑office attendance.

Equal Opportunity Statement

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.