Account Manager

Haymarket Media, Inc; New York (NY); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Paid annual vacation

Holiday and sick time off

Comprehensive health plans

401(k) and company matching

Life insurance

Employee referral awards

Training opportunities

Work from Anywhere (3 weeks)

Collaborative team environment

Creative workplace

Job summary

Haymarket Media, Inc. in New York, NY is seeking an Account Manager to join the Medical Communications team on a hybrid schedule, with three in-office days per week as needed.

The role focuses on building client relationships, executing turnkey media campaigns, and supporting account growth within pharmaceutical client programs. The Account Manager will collaborate with the Director of Account Management and Sales to ensure campaigns are delivered with quality, precision, and impact, while

Qualifications

• 3-4 years of industry experience or related work. Pharma & Digital Media experience ideal
• Strong interpersonal and communication skills
• Thrives in a fast-paced, dynamic environment, effectively managing competing priorities, shifting deadlines, and complex, cross-functional workflows while maintaining a high standard of execution.
• Able to accurately prioritize when competing for internal resources.
• Agile operational problem-solver who can diagnose challenges and develop actionable recommendations to optimize technical campaign execution.
• Demonstrates a high level of curiosity and a commitment to continuous learning when facing new challenges.
• Strong critical thinker with a proactive approach to problem-solving.
• Ambitious and self-motivated with a drive to achieve results.

Responsibilities

• Manage a portfolio of client accounts and turnkey programs as the primary day-to-day relationship manager.
• Lead the direct execution of standardized programs following established workflows.
• Coordinate cross-functional execution across Sales, Ad Operations, Marketing, Reporting, Finance, and other internal teams.
• Monitor campaign performance and flag concerns to stakeholders; drive timely resolutions.

Education

Bachelor’s degree in a related field of study

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Manager

Full Time New York, NY, US

2 days ago Requisition ID: 2087

Salary Range: $90,000.00 To $105,000.00 Annually

Account Manager

Haymarket Media, Inc. is seeking an Account Manager to join the Medical Communications team. This position is located in our New York, NY office on a hybrid work schedule; three (3) days in office depending on business needs.

Job Overview:

The Account Manager is a key client-facing partner, responsible for building strong client relationships, driving seamless campaign execution, and supporting account growth. Working closely with the Director of Account Management and Sales team, the Account Manager owns the execution of turnkey media programs and supports the delivery of more complex, integrated media campaigns.

The Account Manager brings deep knowledge of pharmaceutical clients, agencies, audiences, and business objectives to align programs with client strategy, maximize campaign performance, and identify opportunities for growth. As a trusted day-to-day partner to clients and internal teams, the Account Manager proactively solves problems, drives accountability, and ensures programs are delivered with quality, precision, and impact.

As a key member of a high-performing, collaborative team, the Account Manager brings initiative, agility, and a continuous-improvement mindset to a fast-paced and evolving environment.

Responsibilities:

Manage a portfolio of assigned client accounts and turnkey programs, serving as the primary day-to-day client relationship manager and central point of accountability for successful program execution and client satisfaction.

Lead the direct execution of standardized programs following established workflows and ensuring campaigns are delivered accurately, on time, and within contracted scope and client-specific requirements.

Manage turnkey media products, including targeted banner campaigns, newsletters,CPE content marketing programs, and endemic consumer campaigns.

Coordinate cross-functional execution across Sales, Ad Operations, Marketing, Reporting, Finance, and other internal teams, ensuring teams remain aligned to client objectives, and overall client experience.

Perform quality assurance reviews across campaign setup and booking, including IO/RIO entry into Salesforce for turnkey products.

Regularly monitor campaign performance for established and client-specific KPIs, flagging concerns to the appropriate stakeholders.

Identify, evaluate, and elevate campaign issues and risks, coordinating cross-functional investigations and driving timely resolutions while keeping clients and leadership informed.

Develop strong knowledge of client, agency, industry, brand, and audience priorities, using that understanding to support effective campaign strategy, client communication, and execution.

Develop expertise in Haymarket’s product suite and audiences, understanding how products and solutions align to client objectives and campaign needs.

Additional AdHoc tasks to support the Account maintenance as assigned by the Director of Account Management

Skills and Requirements:

3-4 years of industry experience or related work. Pharma & Digital Media experience ideal

Education: Bachelor’s degree in a related field of study

Strong interpersonal and communication skills

Thrives in a fast-paced, dynamic environment, effectively managing competing priorities, shifting deadlines, and complex, cross-functional workflows while maintaining a high standard of execution.

Able to accurately prioritize when competing for internal resources.

Agile operational problem-solver who can diagnose challenges and develop actionable recommendations to optimize technical campaign execution.

Demonstrates a high level of curiosity and a commitment to continuous learning when facing new challenges.

Strong critical thinker with a proactive approach to problem-solving.

Ambitious and self-motivated with a drive to achieve results.

What We Offer:

A competitive compensation package

The salary range for this position is $90–$105k. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications.

Paid annual vacation, holiday and sick time off

Comprehensive health plans including medical, dental and vision

Competitive 401(k) investment options and generous company matching program

Life insurance

Employee referral awards

Training opportunities through industry-recognized programs

A creative and passionate workplace and a fun, collaborative team environment

Three Week “Work from Anywhere” benefit, to ensure work life balance

About Haymarket Medical Network:

The Haymarket Medical Network delivers the latest news, in-depth features, clinical tools, and drug information across more than 20 unique brands and multiple formats (digital, app, print, live events, and more). From primary care to specific therapeutic areas, the Haymarket Medical Network delivers relevant and timely clinical content to healthcare practitioners, helping them make evidence-based decisions at the point of care.

About Haymarket:

Haymarket Media, Inc. is an award-winning specialist content and information company. With more than 30 market-leading media brands, Haymarket offers unmatched expertise and insight through balanced, relevant, original content across a spectrum of media channels. Haymarket is home to highly regarded health care professional brands such as The Clinical Advisor, Dermatology Advisor, and MPR (Medical Professionals Reference) among a portfolio of HCP-focused, specialty-specific websites, as well as the esteemed business media titles including PRWeek, MM+M (Medical Marketing and Media), Campaign and McKnight’s Long-Term Care News.

Haymarket Media, Inc. is the US division of Haymarket Media Group. Haymarket Media Group is a privately-owned media, data and information company, shaping a better future with remarkable content for specialist audiences across the world. The company has 1,300 employees across offices in the UK, US, Canada, Hong Kong, Singapore, India, Germany and the Netherlands. Haymarket’s portfolio consists of more than 70 market-leading brands including Campaign, Third Sector, What Car?, MyCME and Asian Investor. Through live, digital, print, education, data, tech services, video and audio, Haymarket’s brands inspire, inform and empower clients and communities internationally. As a Certified B Corporation, we’re proud to be part of a community of companies working together for change, and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet.

An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws.

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