Account Manager

Triple20 | B Corp™; Minneapolis (MN); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) matching

Comprehensive health coverage

Job summary

Triple20 is a social impact company delivering trade show and event marketing solutions. We seek an Account Manager to be the primary relationship builder for seven-figure portfolios, translating client challenges into growth opportunities and driving event strategy success.

As the face of the agency, you will collaborate with client marketing leadership, manage budgets, craft proposals, and forecast pipelines.

Qualifications

• 3+ years of B2B sales and/or account management with revenue ownership
• Proven account growth and business development
• Experience selling to mid-market and leading large buyer groups
• Experience winning RFPs and multi-bidder projects
• Excellent communication and presentation skills
• Proficiency with CRM software (Salesforce, HubSpot)
• Ability to travel 10-15% and a hybrid schedule (in office Tue-Thu)

Responsibilities

• Own client relationships and drive revenue growth across seven-figure portfolios
• Develop annual budgets with client marketing teams and leadership
• Prepare and present compelling proposals and budgets
• Conduct annual business reviews to align on budgets and assets
• Collaborate with Creative, Project Management and Production teams
• Forecast pipeline and update sales data in HubSpot
• Identify new opportunities within existing accounts and develop growth strategies
• Travel to client sites to supervise builds and event execution

Skills

B2B sales

Account management

Revenue ownership

CRM software

Communication skills

Travel 10-15%

Tools

HubSpot CRM

Salesforce

Job description

Triple20 is a social impact company specializing in trade show and event marketing solutions. We measure success through both financial returns and environmental sustainability impact, partnering with world-changing companies to bring their brand visions to life at live events.

Position Overview

We're seeking a dynamic Account Manager to serve as the primary relationship builder and strategic partner for our clients. In this role, you'll anticipate client needs, develop creative solutions, and drive event strategy success while managing seven-figure revenue portfolios. You'll be the face of the agency and the key instigator who transforms client challenges into growth opportunities.

What You'll Do:

Client Relationship Management

• Serve as primary point of contact for prospects and existing clients, building relationships of impact and influence
• Meet and exceed quarterly and annual revenue goals and margin targets
• Partner directly with client marketing teams and leadership to develop annual departmental budgets
• Facilitate annual business reviews that create clarity around projected budgets, asset library, and storage costs
• Develop a deep understanding of client event marketing goals and deliver on event specific execution
• Price client projects and craft compelling proposals
• Schedule and support annual spec design review
• Contribute and collaborate inside of client moodboards

Revenue & Business Development

• Research and identify target prospects in trade show and event marketing space
• Engage inbound prospects via phone, email, and LinkedIn to build pipeline of qualified opportunities
• Qualify prospects using BANT methodology and move them through the sales funnel
• Accurately forecast and update sales data inside of HubSpot
• Develop comprehensive understanding of Triple20's service offerings to expand existing client business
• Identify and pursue new opportunities within existing client accounts

Cross-Functional Collaboration

• Partner with Creative, Project Management, and Production teams to translate program marketing goals into winning event strategies
• Communicate project details, changes, and client expectations to internal teams daily
• Ensure projects in production meet client expectations and align with brand visions
• Support project teams and clients through travel to supervise build and event execution

What We're Looking For:

Required Qualifications

• 3+ years of B2B sales and/or account management experience with revenue ownership responsibility
• Proven account growth and business development
• Demonstrated success selling into mid-market segments and engaging large buyer groups
• Experience winning competitive RFPs and multi-bidder projects
• Excellent communication and presentation skills
• Proficiency with CRM software (Salesforce, HubSpot, or similar)
• Ability to travel 10-15% and work hybrid schedule (in office Tuesday-Thursday)

Preferred Qualifications

• 8+ years of B2B sales and/or account management experience
• Trade show or event marketing industry experience
• Familiarity with sales, account management, and client success best practices
• Experience with BANT qualification methodology (Budget, Authority, Need, Timeline)
• Knowledge of Challenger Sales methodology and consultative selling approaches

The Ideal Candidate:

Core Strengths

• Relationship-Centered: High empathy, healthy communication style, strong boundaries, and proven ability to achieve results through connections
• Achievement-Driven: Motivated by hitting goals and measuring success through concrete metrics
• Data-Oriented: Passionate about analytics, KPIs, and performance measurement
• Resourceful: Natural problem-solver who finds ways to overcome obstacles
• Growth-Minded: Open to coaching and continuous improvement
• Resilient: Experienced with setbacks and skilled at turning challenges into opportunities

Professional Qualities

• Comfortable with revenue and margin accountability pressure
• Willing to engage in difficult conversations when necessary
• Collaborative approach to creative problem-solving
• Entrepreneurial mindset with client success focus

What We Offer:

Compensation Structure

• Variable compensation model with $85,000 - $115,000 total On-Target Earnings (OTE)
• OTE range varies based on portfolio revenue responsibility and experience level
• Commission structure for new business development tied to revenue and margin performance
• Additional compensation opportunities based on deal attributes, client retention, and strategic account growth
• Unlimited PTO with flexible scheduling
• 401(k) matching program
• Complete health coverage: Medical, dental, and vision insurance
• Technology support: Cell phone reimbursement and generous technology stipends
• Professional development opportunities and growth-oriented culture
• Hybrid flexibility: Work from anywhere Monday/Friday, collaborate in office Tuesday-Thursday
• Social impact focus: Contribute to environmental sustainability while driving business results
• Collaborative culture: Work alongside creative, project management, and production specialists
• Growth opportunities: Join a company that values both individual development and collective success

Triple20 is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and do not discriminate based on identity or status. We believe diverse perspectives lead to better ideas and outcomes, and we're dedicated to fostering a workplace where everyone feels respected, valued, and empowered to thrive.