Account Manager

Commercial Vehicle Group, Inc.; Michigan; On-site; USD 90,000 - 130,000; Full time

Job summary

Commercial Vehicle Group, Inc. (CVG) seeks a strategic Account Manager to own and expand relationships within our key OEM client portfolio.

You will uncover opportunities, drive revenue growth, and ensure flawless execution of custom plastic solutions—from injection and compression molding to value-add assemblies. You will act as the primary liaison between clients and cross-functional teams, guiding initiatives, reviewing performance, and delivering post-sales support to assure customer success

Qualifications

• Education: Bachelor’s degree in engineering, business, or marketing, or equivalent experience.
• 3–5+ years of account management or inside sales experience in B2B OEM environments.

Responsibilities

• Serve as the primary strategic contact for a portfolio of existing OEM clients and build long-term partnerships.
• Develop and execute strategic account plans to achieve sales targets and expand market share.
• Lead full sales cycle from opportunity to closure, including RFQ analysis and contract negotiations.
• Collaborate with Engineering, Production, Logistics, and Quality teams to ensure successful project launches and ongoing support.
• Provide post-sales support and maintain regular forecasts and activity reports.

Skills

Creative problem-solving

Influencing skills

Organizational & time management

Self-starter with initiative

Written & verbal communication

Business analytics

Strategic thinking

Negotiation

Data analysis

Education

Bachelor's degree in engineering, business, or marketing

Tools

Microsoft Office

Excel

PowerPoint

Job description

Position Summary

CVG, a leader in full-service product development and manufacturing, seeks a strategic and growth-oriented Account Manager to own and expand relationships within our key OEM client portfolio. This pivotal role is not just about maintaining accounts; it's about becoming a trusted partner who uncovers new opportunities, drives revenue growth, and ensures the flawless execution of custom plastic solutions—from injection and compression molding to value-add assemblies. You will be the primary link between our clients and our cross-functional teams, directly impacting customer success and our company's growth trajectory.

Key Responsibilities

Strategic Account Leadership (40%)

• Serve as the primary strategic contact and trusted advisor for a portfolio of existing OEM clients, building long-term partnerships to ensure their needs are met and satisfaction is high.
• Develop and execute strategic account plans to achieve and exceed sales targets, expand market share within each account, and maximize customer lifetime value.
• Conduct regular business reviews with clients to assess performance, identify new needs and opportunities, and align CVG's capabilities with their evolving roadmaps.

Revenue Growth & Business Development (30%)

• Proactively identify, qualify, and pursue new sales opportunities within existing accounts (upsell/cross-sell) and through targeted prospecting within the OEM space.
• Lead the full sales cycle from initial opportunity through RFQ analysis, proposal development, negotiation of contracts and pricing, and successful closure.
• Utilize industry networking, disciplined cold outreach, and market analysis to build a robust pipeline that supports growth objectives.

Collaborative Project Execution & Support (20%)

• Collaborate seamlessly with internal cross-functional teams (Engineering, Production, Logistics, Quality) to ensure the successful launch, delivery, and ongoing support of projects, acting as the client's advocate internally.
• Provide exceptional post-sales support by resolving issues, addressing inquiries, and ensuring smooth project execution to guarantee customer success.
• Support internal team to resolve customer related issues timely and effectively.

Market Intelligence & Operations (10%)

• Maintain and prepare regular sales forecasts and activity reports for management.
• Monitor industry trends, competitor activity, and market conditions to inform strategy and identify potential opportunities or threats.
• Travel as needed (up to 20%) to client sites, production facilities, and industry events.

Required Qualifications

• Education: Bachelor’s degree in engineering, business, or marketing, or equivalent experience.
• Experience: 3-5+ years of account management or inside sales experience, preferably in plastics or with a track record of developing new clientele in B2B OEM industries. Demonstrated ability to build strong relationships.

Additional Qualifications For Success

• Skills: Creative problem-solving, influencing skills, strong organizational and time management abilities, self-starter with initiative, excellent written and oral communication, business analytical skills, strategic thinking, proficiency in Microsoft Office and business systems.
• Knowledge: Strong familiarity with account management, RFQ process, and financial impact assessment. Preferably knowledgeable about injection molding custom solutions in plastics (including tooling).
• Abilities: Willingness to travel 20%, work independently or within a team, solve practical problems, collaborate with customers and internal departments, and think strategically.
• Effective communication across customer hierarchies and functions of major OEM companies.
• Proven track record of winning new business and nurturing relationships.
• High proficiency in data analysis tools (Excel, PowerPoint).
• Ability to understand and convey technical information effectively.
• Skilled negotiator with a strong understanding of the industrial or contract manufacturing industry.

CVG IS AN EQUAL OPPORTUNITY EMPLOYER

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.