Account Manager

DMR Technologies; Lafayette (LA); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Paid Holidays

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Ongoing Training

Career Advancement Opportunities

Descripción de la vacante

DMR Technologies in Lafayette, LA is seeking an Account Manager to become the primary contact for a portfolio of customers after the sale. You will build strong relationships, conduct onboarding calls, answer questions, and coordinate solutions with Sales, Operations, Engineering, and Support.

No drone experience required; we'll teach you the industry. This is a full-time role with starting pay of $20/hour plus performance incentives and career growth opportunities, along with benefits such as

Formación

• Bachelor's degree preferred but not required.
• Strong interest in technology and drones.
• Willingness to learn and adapt in a fast-growth environment.
• Background in customer-facing roles is a plus.

Responsabilidades

• Serve as primary contact for a portfolio after sale.
• Build relationships with customers.
• Conduct onboarding calls with new customers.
• Answer questions and coordinate solutions.
• Collaborate with Sales, Operations, Engineering, and Support.
• Ensure customers have what they need for success.
• Schedule follow-ups and track activity in CRM.
• Coordinate product deliveries and training.
• Identify opportunities for additional products and services.
• Assist renewals and account growth.
• Resolve issues proactively.
• Become trusted advisor for accounts.

Conocimientos

People skills

Organization

Curiosity

Phone & email communication

Strong communication

Positive attitude

Coachability

Attention to detail

Multitasking

Technology interest

Learning mindset

Educación

Bachelor's degree preferred

Recent college graduate

Customer service experience

Retail leadership experience

Hospitality background

Business background

Marketing background

Communications background

Sales background

Account management background

Customer success background

Herramientas

CRM software

Microsoft Office

Google Workspace

AI productivity tools

Drone technology familiarity

Descripción del empleo

DMR Technologies | Lafayette, LA

DMR Technologies | Lafayette, LA

Starting Pay: $20/hour + Performance Incentives + Career Growth

Launch Your Career in Agriculture, Technology & Sales

Looking for more than just another customer service job?

At DMR Technologies, we're building some of the most advanced agricultural drones in America. Our aircraft help farmers increase yields, reduce costs, and solve real-world challenges across agriculture, energy, public safety, and industry.

We're looking for an energetic, organized, people-focused Account Manager who enjoys building relationships and helping customers succeed.

This is an excellent opportunity for recent graduates or early-career professionals who want to build a long-term career in sales, customer success, or business development.

No Drone Experience Required. We'll Teach You The Industry.

What You'll DoYou'll become the primary point of contact for a portfolio of customers after the sale.

• Build strong relationships with customers
• Conduct onboarding calls with new customers
• Answer customer questions and coordinate solutions
• Work closely with Sales, Operations, Engineering, and Technical Support
• Ensure customers have everything needed for success
• Schedule follow-up calls and check-ins
• Track customer activity using CRM software
• Coordinate product deliveries and training
• Identify opportunities for additional products and services
• Help renew and grow existing customer relationships
• Resolve issues before they become problems
• Become a trusted advisor for your accounts

We're Looking For Someone Who Is

• Friendly and personable
• Highly organized
• Naturally curious
• Comfortable talking with customers by phone and email
• Excellent communicator
• Positive attitude
• Coachable
• Detail-oriented
• Able to juggle multiple priorities
• Interested in technology
• Excited to learn something new every day

Preferred Qualifications

We're much more interested in attitude than experience.

Ideal backgrounds include:

• Recent college graduate
• Customer service
• Retail leadership
• Hospitality
• Banking
• Agriculture
• Business
• Marketing
• Communications
• Sales
• Account management
• Customer success

Bachelor's degree preferred but not required.

Technology You'll Learn

• CRM software
• Microsoft Office
• Google Workspace
• AI productivity tools (Claude, ChatGPT, Codex)
• Drone technology
• Precision agriculture
• Customer relationship management
• Basic sales strategy
• Project coordination

Why DMR?

We're a fast-growing Louisiana technology company manufacturing professional drone systems right here in Lafayette.

You'll work alongside engineers, pilots, software developers, mechanics, and business leaders while helping customers across North America succeed.

Our culture rewards initiative, curiosity, and people who enjoy solving problems.

This isn't a position where you'll do the same thing every day.

Career Growth

Many successful Account Managers advance into roles such as:

• Senior Account Manager
• Customer Success Manager
• Territory Sales Manager
• Business Development Representative
• Enterprise Sales
• Sales Operations
• Program Manager

If you enjoy working with customers and want to grow your career, we'll help you get there.

Compensation & Benefits Starting Pay

• $20/hour
• Full-time

Benefits include:

• Paid Time Off
• Paid Holidays
• Health Insurance
• Vision Insurance
• Dental Insurance
• Retirement Plan
• Ongoing Training
• Career Advancement Opportunities