Account Manager

Securitas Security Services USA, Inc.; Kenosha (WI); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Time Off

Paid Holidays

Weekly Pay

Employee Assistance Program

Discounts

Job summary

Securitas Security Services USA, Inc. in Kenosha, WI is seeking an Account Manager to supervise a team of security officers, manage shifts, payroll, and client relations to uphold service standards.

The role requires 5 years of combined security/management experience, a high school diploma or GED, a valid driver's license, and strong leadership and customer service skills. We offer a full benefits package, PTO, and weekly pay.

Qualifications

• 5 years combined experience in security, law enforcement, military, account management, or general management.
• Experience with scheduling, payroll, and training is preferred.
• Strong customer service and interpersonal skills are a must.
• Proficient in basic computer and technology use.
• Willingness to participate in pre-employment screen, including drug test and background check.

Responsibilities

• Manage a shift/segment of guarding operations at multiple sites with supervision of officers and staff.
• Meet with line management or client representatives for status updates and issues.
• Ensure service expectations are met through regular client contact.
• Coordinate orientation, training, development, and retention of staff.
• Maintain and submit payroll records and related information with accuracy.
• Communicate scheduling, staffing, equipment, and records to ensure smooth service delivery.
• Perform Security Officer duties as needed.

Skills

Team leadership

Scheduling

Payroll processing

Client relations

Communication

Customer service

Problem solving

Education

High school diploma or GED

Job description

Account Manager – Full Time – Kenosha, WI

We offer a full benefits package, PTO, weekly pay, and more!

Rate: $66,000-$68,000/Year

We help make your world a safer place.

Are you a motivated and experienced security professional looking for the next step in your career? Securitas has an exciting opportunity for an Account Manager! We are seeking a personable, dedicated individual to supervise a team of security officers to ensure operational effectiveness.

The ideal candidate will be equipped in handling scheduling, payroll processing, and site training. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.

• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.

• Ensure that service expectations are being met through regular contact with clients.

• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.

• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.

• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.

• Will be required to perform Security Officer duties on an as needed basis.

What We Offer

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.

• 10 Vacation Days Accrued.

• 6 Sick Days.

• 4 Floating Holidays per year.

• Holidays honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.

• Paid Family Leave - up to 12 weeks a year in accordance with State Law.

• Paid Weekly (every Thursday).

• Employee Assistance Program.

• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more!

Position Requirements

• Must be at least 18 years of age.

• Valid driver's license and clear driving record required.

• High school diploma or GED required.

• Must have a combined 5 years in security, law enforcement, military, account management, project management, or general management.

• Additional experience in scheduling, payroll, and training is preferred.

• Proficient in basic computer and technology use.

• Strong planning, organizing, and leadership skills.

• Ability to take initiative, achieve results, and meet deadlines.

• Reliable and self-motivated.

• Strong customer service and interpersonal skills a must.

• All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation.

See a different world.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

• Retirement plan

• Employer-provided medical and dental coverage

• Company-paid life insurance

• Voluntary life and disability insurance

• Employee assistance plan

• Securitas Saves discount program

• Paid holidays

• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.