Account Manager

Spencer Reed Group; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Spencer Reed Group is seeking a candidate to assist with Vision, Dental and Hearing products, coordinating with Product Development, Reinsurance, Contracts, Legal, and Account Management to implement new or revised programs.

The role involves directing workflows across internal departments to ensure timely implementation, accuracy in documents, and strong customer relationships with both internal and external clients.

Responsibilities

• Work closely with Product Development to define product specifications and revisions as required by client relationship.
• Work closely with Reinsurance, Contracts, Legal to define terms and assist with negotiations
• Work closely with Account Manager and communicate deal terms for implementation of new or revised programs/products.
• Provides direction to internal departments regarding requirements to support the timely implementation of new products and accounts.
• Directing the workflow process with external individuals for underwriting, claims, policy issuance, premium and client administration.
• Review of documents related to administrative agreements to help ensure accuracy and timeliness of delivery.
• Review policy and certificate equipment for accuracy, review advertising materials and proposals.
• Directing workflow across internal departments (accounting, claims, contracts, compliance, legal, product control) to meet client needs.
• Customer Orientation – develop strong relationships with internal and external customers with focus on understanding and managing customer needs.

Job description

Responsible for assisting with Vision, Dental and Hearing products

• Work closely with Product Development to define product specifications and revisions as required by client relationship
• Work closely with Reinsurance, Contracts, Legal to define terms and assist with negotiations
• Work closely with Account Manager and communicate deal terms for implementation of new or revised programs/products.
• Provides direction to internal departments regarding requirements to support the timely implementation of new products and accounts.
• Directing the workflow process with external individuals for underwriting, claims, policy issuance, premium and client administration.
• Review of documents related to administrative agreements to help ensure accuracy and timeliness of delivery.
• Review policy and certificate equipment for accuracy, review advertising materials and proposals.
• Directing workflow within FSL internal departments/individuals, including but not limited to accounting, claims, contracts, compliance and legal and product control in order to manage the needs of the client.
• Customer Orientation – develop strong relationships with internal and external customers with focus on understanding and managing customer needs.