Account Manager

Schupan; Kalamazoo (MI); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Paid time off (PTO)

401(k) with company match

Medical, dental, vision coverage

Zusammenfassung

Schupan is seeking an Account Manager to oversee a portfolio of scrap accounts and drive with a customer-first approach. You will develop strong relationships, conduct yard visits, analyze inventory, and coordinate logistics to maximize value for clients.

Responsibilities include quoting and negotiating contracts, performing market analysis, and traveling to client sites. Proficiency in CRM/ERP and Microsoft Office is required, with a Bachelor’s degree or equivalent experience and a valid

Qualifikationen

• Bachelor’s degree or equivalent experience in business management or related field.
• At least two years of related experience and/or training.
• Valid driver’s license.
• Proficiency with ERP, CRM, and Microsoft Office.

Aufgaben

• Manage a portfolio of scrap accounts and service customers within assigned territories.
• Develop and maintain client relationships, conduct yard visits, and perform market analysis and reporting.
• Prepare quotes and negotiate scrap customer contracts.
• Travel to meet customers on-site and off-site at least 50% of the time.

Kenntnisse

Client relationship management

Written communication

Data analysis

Detail-oriented

Public speaking

Ausbildung

Bachelor's degree in Business Management or related field

Tools

CRM software

ERP software

Microsoft Office

Jobbeschreibung

Account ManagerSalaried | Kalamazoo, MI (Miller Rd.) | Full-Time | Competitive salaryABOUT SCHUPANWe have been building sustainable material solutions since 1968. At Schupan, you will find a people-first culture, opportunities to grow, and competitive pay — all while being part of a team working toward a more resourceful future.OUR CORE VALUESIntegrity | Compassion | Empowerment | SustainabilityWHAT YOU WILL ACHIEVEAs an Account Manager, you will manage a portfolio of scrap accounts and provide exceptional service to customers within your assigned territories through the buying and selling of scrap metals and other commodities. You will develop and maintain strong client relationships, conduct yard visits, analyze inventory, coordinate logistics, and perform market analysis and reporting.HOW YOU WILL DO ITResearch, develop, and solicit new business opportunitiesPartner with the Administration team to set pricing and address customer concernsComplete non-conforming material reports and work with customers to resolve issuesCollaborate with the Transportation Manager to ensure efficient service to accountsServe as the main point of contact for assigned customers, providing excellent service to build and retain relationshipsConduct waste stream audits, expand recycling programs, and provide on-site training upon requestPrepare quotes and negotiate scrap customer contractsIdentify consumers for recyclable commodities received from industrial customersIdentify, communicate, and implement effective solutions to meet customer needsRepresent the company at business and trade meetingsPerform data entry and maintain accurate records within internal systemsMeet with customers regularly, both on-site and off-siteTravel at least 50% of the time (by air, rail, or car) to meet goals and objectivesWHAT WE NEED FROM YOUBasic requirements:Bachelor's degree in Business Management or a related field, or equivalent work experienceAt least two years of related experience and/or training, or an equivalent combination of education and experienceValid driver's licenseDemonstrated understanding of ISO 9001Proficiency in Microsoft Office, ERP software, and CRM softwareAbility to read, analyze, and interpret business journals, technical procedures, and governmental regulationsAbility to research, collect, and track data with strong attention to detailStrong written communication skills, including writing and editing reports and business correspondenceAbility to present information effectively and respond to questions from stakeholdersSound judgment in escalating customer concerns, and ability to work independentlyPhysical requirements:Remain in a stationary position for about 50% of the workdayOccasionally move about the office to access file cabinets and office equipmentOccasionally walk through scrap yards for customer visits or internal operationsTravel to customer sites and meetings (at least 50% travel)WHAT YOU CAN EXPECT FROM USPay: Competitive salary, commensurate with experienceSchedule: Full-time, salaried; at least 50% travel by air, rail, or carWeekly pay16 days of PTO in your first year401(k) with match starting Day 1Medical, dental, and vision coverage effective the 1st of the month after hireHSA with company contribution of up to $1,500, FSA, and wellness premium discountCompany-paid life insurance, short- and long-term disability, parental leave, and tuition reimbursementPet insurance, healthcare concierge, and EAPThis job description describes the general nature and level of work expected. Additional duties may be assigned as needed.OUR COMMITMENT TO INCLUSION & BELONGINGSchupan is committed to working with the broadest talent pool possible. We believe diverse perspectives foster innovation and engagement, and allow us to attract creative people and develop the best solutions for a more resourceful future. All qualified individuals are encouraged to apply.We are also committed to an inclusive application and interview process. If you are a candidate with a disability and require a reasonable accommodation to submit an application, please contact Human Resources at [e-mail]. Please include your full name, the role you're applying for, and the accommodation needed to assist you with the recruiting process. We ask that you only reach out if your disability prevents you from completing our online application.Schupan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.#LI-HS1