Account Manager

Triple-S Steel Holdings, Inc.; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Tube Supply in Houston, TX seeks an Account Manager to own and grow strategic customer relationships in the oil and gas sector. You will coordinate orders, monitor inventories, and ensure service excellence.

The role requires hands-on sales experience, strong communication, and attention to detail. You will collaborate across Supply Chain, Operations, and Quality to meet customer needs and company goals.

This is a full-time, on-site position offering growth within a dynamic team.

Qualifications

• Minimum 2 years of experience in Sales or Sales Support.
• Minimum 2 years of experience reading Mill Test reports and Customer Specifications.
• High level communication, computer, and document processing skills.
• Excellent critical thinking ability and strong attention to detail.

Responsibilities

• Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.
• Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply’s products and services.
• Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting issues.
• Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery.
• Visit customer sites to align with business needs.
• Develop annual business plans for assigned accounts in coordination with management.
• Approve MTRs to customer specifications.
• Obtain quotes from vendors, manage relationships and ensure timely response and service quality.
• Assist management and Quality Control with customer NCRs.
• Maintain accurate records of sales, orders, and customer interactions.
• Provide regular updates regarding account performance and market trends.
• Adhere to all HSE, QMS, and corporate policies.

Skills

Sales experience

Mill test reports

Customer comms

Attention to detail

Inventory coordination

Job description

Company Name Tube Supply

Title of Position Account Manager

Position Type Full-Time; Non-Remote

Location Houston, TX

Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers globally.

Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.

Description of Responsibilities

• Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction
• Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply’s products and services
• Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise
• Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery
• Visit customer sites to align with business needs
• Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals
• Approve MTR’s to customer specifications
• Obtain quotes from vendors, manage relationships and ensure timely response and service quality
• Assist management and Quality Control with customer Non-Conformances (NCRs)
• Maintain accurate records of sales, orders, and customer interactions
• Provide regular updates regarding account performance and market trends
• Adhere to all HSE, QMS, and corporate policies

Required Skills and Experience

• Minimum 2 years of experience in Sales or Sales Support role
• Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications
• High level communication, computer, and document processing skills
• Excellent critical thinking ability
• High level attention to detail
• Able to plan, prioritize, and multi-task