Senior Account Manager

Triple-S Steel Holdings, Inc.; Fort Worth (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Tube Supply is looking for an Account Manager based in Fort Worth, TX. The ideal candidate will serve as the primary contact for assigned accounts, drive sales growth, and ensure customer satisfaction. Responsibilities include overseeing order processing, collaborating with internal teams and visiting customer sites.

Qualified candidates will have at least 2 years of experience in sales or sales support and possess high-level communication skills. Attention to detail and the ability to manage multiple tasks are essential.

Qualifications

• Minimum 2 years of experience in Sales or Sales Support role.
• Minimum 2 years of experience with reading and understanding Mill Test reports.
• High-level communication, computer, and document processing skills.

Responsibilities

• Serve as the primary contact for assigned accounts.
• Drive sales growth by understanding customer needs.
• Oversee order processing from initiation to delivery.
• Collaborate with internal departments to ensure service delivery.
• Visit customer sites to align with business needs.
• Approve MTR’s to customer specifications.
• Maintain accurate records of sales and customer interactions.

Skills

Sales experience

Understanding Mill Test reports

High-level communication skills

Critical thinking

Attention to detail

Planning and multi-tasking

Job description

Company Name Tube Supply

Title of Position Account Manager

Position Type Full‑Time; Non‑Remote

Location Ft. Worth, TX

Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers globally.

Description of Responsibilities

• Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction
• Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply’s products and services
• Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise
• Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery
• Visit customer sites to align with business needs
• Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals
• Approve MTR’s to customer specifications
• Obtain quotes from vendors, manage relationships and ensure timely response and service quality
• Assist management and Quality Control with customer Non‑Conformances (NCRs)
• Maintain accurate records of sales, orders, and customer interactions
• Provide regular updates regarding account performance and market trends
• Adhere to all HSE, QMS, and corporate policies

Required Skills and Experience

• Minimum 2 years of experience in Sales or Sales Support role
• Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications
• High level communication, computer, and document processing skills
• Excellent critical thinking ability
• High level attention to detail
• Able to plan, prioritize, and multi‑task