Account Manager

HES; Flossmoor (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Optional Daily Pay

Job summary

HES is a premier national provider of facilities management services focused 100% on educational institutions. We are seeking a seasoned facilities manager to oversee custodial, maintenance, and campus service operations on a full-time basis.

This role requires strong leadership, budgeting, and staff coordination to ensure high standards across university complexes. As a supervisor, you will manage daily cleaning operations, line up shifts, and coordinate event setups across multiple campuses.

Qualifications

• Must have 3+ years of management experience.
• Five years facilities management experience in commercial real-estate, institutional or academic setting.
• Ability to supervise staff and coordinate event setup.
• Strong leadership, conflict-resolution, and presentation skills.

Responsibilities

• Coordinate and supervise daily cleaning operations and staff.
• Prepare schedules and biweekly payroll.
• Evaluate performance and manage disciplinary actions.
• Maintain records, reports, and inventory; communicate with vendors.
• Coordinate event setups on campus.

Skills

Facilities management

Leadership

Bilingual

Staff supervision

Event setup coordination

Education

Bachelor's degree preferred

Associate's degree

Job description

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in‑class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results‑oriented, hands‑on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Must have prior management experience of 3+ years to be considered for this role. (Bi-Lingual preferred)

Job ObjectiveUnder general direction, coordinates and supervises all aspects of daily and periodic cleaning in university complexes to include inspection of university living areas to ensure cleanliness; supervises supervisors and head custodians, admin assistant and custodians; determines appropriate staffing levels required for work projects; meets with occupants to monitor/ensure standards of cleanliness; may coordinate setup for events on all campuses.Essential FunctionsThis job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.Supervises daily work of assistant supervisor and custodians; manages a staff, inspects all assigned areas daily to ensure work is being carried out properly and orderly; prepares and submits work schedules; biweekly payroll.Evaluates performance of custodial personnel; prepares and submits disciplinary action and incident reports; counsels' employees.Designates shift and area work assignments for custodians and lead personnel; interprets contract; conducts training programs for custodians; implements new procedures and policies.Maintains records and correspondence; prepares reports; submits purchase requisitions for supplies; maintains supply inventory and accounts; contacts vendors; prepares and submits progress reports on building conditions.Establishes and monitors working relationships with students, faculty, staff, co-workers, and visitors.Coordinates various cleaning projects; receives equipment, uniforms, and paper orders; operates all cleaning equipment.Coordinates setup for events on all campuses and ensures proper staffing.Performs other duties as assigned.Skills:Five years facilities management experience in commercial real-estate, institutional or academic setting.Ability to develop and implement policies and procedures related to general business operations, facilities management and personnel.Ability to monitor and control operational costs while maintaining high performance standards.Working Knowledge of construction management, architectural design principles, building codes and inspection procedures.Leadership of diverse work groups with ability to establish and maintain effective working relationships at all levels.Skills in conducting high-level meetings; conflict-resolution and presentation skills.Ability to be on-call and respond nights or weekends for emergency situations.Travel:Minimal travel is required.Physical and Working Conditions:Ability to walk throughout the campus.Ability to lift up to 60 lbs.Ability to operate carpet extractor, floor buffers, and various cleaning equipment

Education Requirements (All)

Bachelor's Degree Preferred
Associate's Degree

Additional Information / Benefits

HES Facilities Management is an equal opportunity employer. HES Facilities Management does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Optional Daily Pay

This job reports to the Regional Director

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.