Account Manager

Otis Elevator Co.; Dallas (TX); Hybrid; USD 65,000 - 100,000; Full time

Job summary

Otis Elevator Co. is seeking an Account Manager to drive sales growth and manage customer relationships in the Dallas territory. The role reports to the Sr Manager, Dallas Service Sales & Ops and emphasizes technical product consultations and strong service orientation.

Ideal candidates have 2+ years in account management, elevator industry experience, and a Bachelor's degree is preferred but not required. Flexible hours and potential for remote work are noted, with a primary base in Dallas.

Qualifications

• Elevator industry experience is required.
• 2+ years of Account Management experience.
• Bachelor's Degree is preferred, but not required.
• Experience in the sale of technical products requiring customer consultation.
• Strong customer and service orientation with excellent interpersonal skills.
• Strong presentation, written, and verbal communication skills.
• Target focused, able to work at pace in a demanding corporate organization.

Responsibilities

• Manage a portfolio of elevator units through maintaining relationships with existing customers.
• Serve as primary contact for timely resolution of customer needs and inquiries.
• Develop build-on repair and modernization sales through networking, bids, and tenders.
• Develop your own sales strategy to achieve sales targets and profitability.
• Use Otis sales tools to track opportunities, pipeline, and forecast sales results.
• Conduct sales negotiations and close deals with on-time payments.
• Collaborate with team members, including other sales reps and field colleagues.

Skills

Account management

Customer orientation

Presentation skills

Sales of technical products

Target driven

Education

Bachelor's degree

Job description

Location: OT423: TD - DALLAS, TX 2421 State Highway 161 Frontage Road, Irving, TX, 75062 USA

Date Posted: 2026-05-22

Country: United States of America

Location: OT423: TD - DALLAS, TX 2421 State Highway 161 Frontage Road, Irving, TX, 75062 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are searching for an Account Manager The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management. The role will be based in our Dallas territory, reporting to the Sr Manager, Dallas Service Sales & Ops.

On a typical day you will:

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop build-on repair and modernization sales through networking, bids and tenders
• Develop your own sales strategy to achieve sales targets, ensuring profitability
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals, ensuring payment on time
• Collaborate with fellow team members, including other sales representatives and field colleagues

What You Will Need To Be Successful

• Elevator industry experience is required
• 2+ years of Account Management experience
• Bachelor's Degree is preferred, but not required
• You have experiences in the sale of technical products requiring customer consultation
• You have a strong customer and service orientation, including excellent interpersonal skills
• You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

What’s In It For Me / Benefits

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
• We offer you remuneration in accordance with local standards plus:
• Customize for local benefits here including vacation and incentives, car allowance

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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