Account Manager

Socket.dev; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Lockton Companies LLC is seeking an Account Manager to support health & welfare client service, marketing, and carrier/vendor management. You will collaborate with account executives to manage timelines, renewals, and implementation activities across carrier partners.

The role requires experience in employee benefits, strong communication, and the ability to work flexible hours and travel as needed.

Qualifications

• Bachelor’s degree in business admin or related field.
• Minimum 3 years of health & welfare/employee benefits experience.
• Experience in marketing and servicing employee benefit programs.
• Proficient in Microsoft Office.

Responsibilities

• Serve designated health & welfare book of business, including marketing, vendor management, and administration.
• Manage service/project timelines for clients as directed by account executive.
• Support scheduling and preparation of client meetings.
• Prepare renewals and line of coverage summaries.
• Draft bid responses and ensure contracts are executed timely.
• Coordinate carrier/vendor responses during bids.
• Review SPD, certificates, policies for accuracy.
• Coordinate implementation tasks for new carriers.
• Prepare RFPs and annual compliance calendars.
• Ensure compliance issues are addressed (disclosures, BAAs).

Skills

Bachelor's degree

Employee benefits experience

Marketing skills

MS Office

Strong communication

Industry regulations

Continuing education

Meeting attendance

Travel readiness

After-hours work

Education

Bachelor's Degree in Business Administration or related field

Tools

Microsoft Office

Job description

Description

Lockton is seeking an eager, driven Account Manager, who will bring a fierce commitment to supporting the efforts of building new relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.

Responsibilities

• Services designated book of health & welfare business as relating to client service, marketing, vendor management, project management, claims and administration.
• Effectively manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in the scheduling and preparation of client meetings
• Request and manage receipt of all renewals from carriers.
• Draft "Line of Coverage and Revenue Summary" for account executives.
• Manage carrier/vendor responses to questions during bid solicitation.
• Ensure all necessary contracts/documents are executed in a timely fashion.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate and manage all administration activity related to implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier introductions, etc.).
• Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).
• Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.

Qualifications

• Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
• Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years' industries experience.
• Experience in marketing and servicing the employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to travel by automobile and aircraft.
• Ability to work outside of normal business hours as needed.

Compensation and Benefits

Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.

Check out Lockton Benefits Offerings Here