Account Manager

Nexeo Plastics; Chicago (IL); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a driven Account Manager to lead growth in the US Central region. This role focuses on building and maintaining strong relationships with customers while strategically managing accounts. With a commitment to delivering exceptional service, you'll be responsible for understanding customer needs, providing tailored solutions, and achieving sales targets. This is an exciting opportunity to join a dynamic team that values innovation and collaboration, where your contributions will directly impact the success of the business. If you're passionate about sales and customer success, this role is perfect for you!

Qualifications

• Bachelor's degree in engineering, chemistry, or business preferred.
• 3-5 years of experience in plastics distribution sales is preferred.

Responsibilities

• Develop and maintain strong customer relationships to drive growth.
• Manage territory planning and account strategy effectively.
• Provide technical solutions and value propositions to customers.

Skills

Customer Relationship Management

Sales Strategy

Negotiation Skills

Market Knowledge

Technical Knowledge

Prospecting

Problem Solving

Communication Skills

MS Office Suite

CRM/ERP Systems

Education

Bachelor’s degree in Engineering or Chemistry

Bachelor’s degree in Business or similar field

Tools

SAP

Salesforce

CRM Systems

Job description

Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more. Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers.

Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.

Basic Purpose

Geographical Territory includes: US Central

The Account Manager position is responsible for delivering profitable growth in a defined territory by providing solutions to current and prospective customers. The role is accountable for achieving volume, revenue, and margin growth targets by growing Nexeo’s share with existing and new customers through the sale of product and service offerings.

This role will report to the Regional Sales Director – US Central region and is expected to provide a mix of strategic and tactical solutions in a business-to-business selling environment. In the position, the focus will be on acquiring, penetrating, managing, and retaining customers by building strong customer relationships. As an Account Manager, the person will be performance-driven with a dedication to achieving team goals critical to the success of the overall business.

Description of Primary Responsibilities

• Territory Planning: Understands territory environment, current accounts, prospects, competitors, and suppliers.
• Account Planning & Customer Knowledge: Understands customer objectives, needs, and profitability drivers.
• Ownership & Performance Focus: Takes responsibility for and ownership of territory.
• Coordination & Leadership: Develops relationships within Nexeo and within the customer organization.
• Market Knowledge: Keeps up-to-date and informed on the market, industry, and regulatory issues.
• Technical Knowledge: Identifies technical needs of customers. Ability to communicate and build customer technical relationships to drive growth.
• Value Proposition: Understands and sells entire value offering from Nexeo.
• Communication: Presents to customers with awareness of customer context.
• Negotiations & Solution Agreement: Has sound judgment and problems solving skills to create win-win solutions.
• Implementation Management: Reacts to additional customer demands and needs.
• Sales Administration: Has command of MS Office and CRM.
• Pipeline and Quotation Management: Manages pipeline proactively, recognizing customers' stage in the decision cycle.

Minimum Requirements (Education, Experience & Skills)

• Bachelor’s degree; in engineering or chemistry, business, or similar field preferred.
• 3-5 years of plastics distribution sales or related industry experience is preferred.
• Willingness to travel 50%.
• Highly adept at prospecting and customer acquisition.
• Proven track record of delivering consistent and long-term growth.
• Ability to build relationships and resolve customer complaints or concerns.
• Experience working in a team-oriented collaborative environment.
• Proficient with Microsoft Word Suite, SAP, CRM/ERP systems, and Salesforce preferred.
• Use logic and reasoning to identify alternative solutions, conclusions, or approaches to problems.
• Ability to communicate effectively verbally and written.
• Establish and maintain interpersonal relationships with internal and external customers.
• Ability to multi-task and work in a fast-paced environment.

Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.