Account Manager

ABM Industries; Charlotte (NC); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking an Account Manager in Charlotte, NC to oversee facilities operations and client relationships, ensuring service excellence, contract compliance, safety, and strong financial results.

The role serves as the main liaison between clients and the operations team, supporting 4 managers and coordinating staffing, budgets, and projects. A background in janitorial services and 5–10 years of experience are required.

Qualifications

• Must pass ABM MVR.
• Drug test required.
• CRC (criminal background check) required.
• Experience managing 100+ employees.
• Computer skills: Excel, Word, PowerPoint.

Responsibilities

• Oversee facilities operations and client relationships.
• Ensure service excellence and contract compliance.
• Monitor safety performance and financial results.
• Liaise between clients and operations teams to maintain high satisfaction.
• Train and support staff and managers.
• Assist with budgets and scheduling of floor projects.
• Interface with vendors and manage documentation of performance.

Skills

ABM MVR

Drug test

CRC

Manage 100+ employees

Excel/Word/PowerPoint

Shift 6:30am-4:00pm

Janitorial experience 5-10y

3rd shift visits

Job description

Job Description

The Account Manager is responsible for overseeing facilities operations and client relationships. This position ensures service excellence, contract compliance, employee engagement, safety performance, and financial results. The Account Manager serves as the primary liaison between clients and operations teams, working to maintain high customer satisfaction while achieving business objectives.

Job Description

The Account Manager is responsible for overseeing facilities operations and client relationships. This position ensures service excellence, contract compliance, employee engagement, safety performance, and financial results. The Account Manager serves as the primary liaison between clients and operations teams, working to maintain high customer satisfaction while achieving business objectives.

Compensation: $68,000.00 per year salary (U.S. Dollars)

The pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Schedule: Monday - Friday from 7:00AM - 4:00PM EST

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management

Responsibilities

• Training
• Staffing
• Inventory control
• Budgets
• Inspection and Swaps
• Scheduling of Floor projects
• Support for your 4 managers.

TMG and E-Pay

• Tracking of team members hours
• Order supplies
• Tracking PTO for your team members
• Documentation on employees’ work performance
• Work on bids.
• Interface with different vendors.

Qualifications

• Must pass ABM MVR
• Drug test
• Pass CRC
• Managed 100 or more employees
• Computer skills (Excell, word, power point)
• Shift times Monday – Friday from 6:30am 4:00pm
• At least 5-10 years in the janitorial field.
• Once a quarter visit your 3 rd shift.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions.

Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.

With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.

Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.

ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com