Account Manager

R.E. Mason; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Participation in ESOP

Retirement plan

Medical / Dental / Vision Insurance

Employer paid Life Insurance

Long-Term Disability Insurance

paid leave options

Paid Parental Leave

Paid company holidays

Career Development Program

Retirement and Financial Wellness

Employee Assistance Program (EAP)

Alternative/Hybrid Work Schedules

Job summary

Robert E. Mason & Associates, Inc. is seeking a dynamic Sales Professional to join our team focused on new projects and emerging markets within industrial manufacturing and automation.

This role is ideal for an individual with drive and strong understanding of the complexities around new projects development and execution. As a key player of our project pursuits team, you will be responsible for identifying growth opportunities and building relationships across the participating organizations

Qualifications

• BS/BA degree required in a discipline that supports technical knowledge of the business.
• 3–5 years of technical sales experience within our industry or related markets.
• Strong written and oral communication, including ability to influence decision makers.
• Knowledge of mechanical contractors, EPCs and resellers.

Responsibilities

• Customer Relationship Development: build and maintain relationships with contractors, resellers and EPCs across new projects space.
• Sales Strategy Development and Execution: create and implement targeted sales strategies to grow new projects and emerging markets.
• Market Research: stay informed about industry trends, market conditions and competitor activities.
• Marketing Execution: partner with marketing to develop campaigns that stimulate engagement and expand relationships.
• Proposal Development: collaborate with inside sales and application engineering to develop comprehensive proposals.
• Negotiating and Closing: lead negotiations to close while ensuring smooth transition to project execution.
• Collaboration and Communication: coordinate with sales, marketing, project management, operations and accounting.
• Sales Forecasting and Reporting: develop forecasts and manage CRM for prioritization and follow-up.
• Product and Service Knowledge: understand valves, regulators, instrumentation, process equipment, reliability and control systems.
• Customer Engagement: balance virtual and in-person engagements to qualify needs and present solutions.

Skills

Account management

Technical sales

Relationship building

Strategic selling

Education

BS/BA degree in a discipline supporting technical knowledge

Job description

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc . umbrella there are two divisions: R.E. Mason and Apperture Solutions.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

What R.E. Mason Offers Associates:

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

General Description

We are seeking a dynamic Sales Professional to join our team, focusing on new projects and emerging markets within industrial manufacturing and automation. This role is ideal for an individual with drive and strong understanding of the complexities around new projects development and execution. As a key player of our project pursuits team, you will be responsible for identifying growth opportunities and building relationships across the participating organizations from end users, contractors, resellers, EPCs, and more to best position our solutions to exceed our customer expectations. If you thrive in a fast-paced environment and are eager to make an impact in a rapidly evolving market, we want to hear from you! The Account Manager develops and maintains business relationships with key roles within territory mechanical contractors who are engaged in new project development and execution. The Account Manager understand the customers’ business, identify customer needs and business drivers, be aware of the customers’ organizational dynamics, and develop account strategies to profitably grow a portfolio of products & services designed to help our customers increase the productivity and profitability of their plants.

Specific Responsibilities

• Customer Relationship Development: The account manager will build and maintain strong relationships with existing and new potential customers including contractors, resellers and EPCs that participate across the new projects space. Leverage the CRM system for a comprehensive view of customer interactions and activities to tailor sales approaches that meet the customer needs.
• Sales Strategy Development and Execution: Through market research and collaboration with other sales teams, create and implement targeted sales strategies that will grow the new projects and emerging markets business to meet company, team and individual sales goals.
• Market Research: Stay informed about industry trends, market conditions, and competitor activities to identify new business opportunities and growth areas.
• Marketing Execution: Partner with the marketing team to develop and conduct marketing campaigns that stimulate new customer engagements and expand existing customer relationships.
• Proposal Development: Collaborate with the inside sales and application engineering teams to communicate opportunity scope and requirements for developing comprehensive and competitive customer proposals.
• Negotiating and Closing: Lead negotiations to close while ensuring a smooth transition from sales to project execution.
• Collaboration and Communication: Work closely across the organization’s departments from sales, marketing, project management, operations and accounting to ensure alignment and support for customer needs.
• Sales Forecasting and Reporting: Develop sales growth forecasts, maintaining a sales funnel pipeline in the CRM system to enable prioritization and effective follow up of opportunities to achieve annual goals.
• Product and Service Knowledge: Maintain a thorough knowledge and understanding of all product and service solutions including Valves, Regulators, Instrumentation, Process Equipment, Reliability, and Control Systems.
• Customer Engagement: Through a balance of virtual and in‑person customer engagements, the account manager will seek to understand and qualify the customer’s needs to present comprehensive solutions to close business.

Required Competencies

• Strong written and oral communication skills, including presentation skills.
• Works well in both Team and Individual settings.
• Demonstrated ability to interface with and influence with decision makers– Professionalism — Rapport/trust building skills.
• Prospecting and opportunity development in selling and services approach.
• Strategic thinker with solid technical skills.
• Interpersonal skills; specifically including engaged listening and acknowledging skills, as well as questioning and discovery skills.

Required Education & Experience

• BS/BA degree required in a discipline that supports a technical knowledge of the business.
• Knowledge of the major industries served by our Company, including mechanical contractors, EPCs and resellers.
• 3-5 years of technical sales experience within our industry or related markets.

Physical Requirements

• Standing
• Walking
• Sitting
• Kneeling
• Reaching Overhead
• Climbing
• Pushing and Pulling
• Lifting – 30 pounds
• Using a Computer
• Using a Telephone
• Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self‑identification questions as part of your application process. These questions are part of RE Mason’s Affi

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at [phone].

This is a drug‑free workplace. Employment is contingent upon the successful completion of any required pre‑employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.