Account Manager

MD Building Services, Inc.; Bridgewater (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Cell phone reimbursement

Company car

Employee discount

Flexible schedule

Paid time off

Paid training

Travel reimbursement

Job summary

MD Building Services, Inc. is seeking a dedicated Account Manager in Bridgewater, MA, to maintain client accounts and serve as the primary contact. The role involves ensuring clients receive optimal service and managing upsell opportunities. Ideal candidates should have relevant account management and supervisory experience in cleaning services.

The position offers full-time employment with benefits including a company car, flexible schedule, and opportunities for career advancement.

Qualifications

• Proven work experience as an Account Manager or relevant role.
• Experience in custodial or cleaning services in a supervisory capacity.
• Ability to juggle multiple projects while maintaining attention to detail.

Responsibilities

• Lead point of contact for client needs and concerns.
• Ensure clients are receiving services within their budget.
• Identify upsell, cross-sell, and renewal opportunities.

Skills

Account Management Experience

Supervisory Experience in Cleaning

Strong Communication Skills

Detail Orientation

Training Ability

Spanish Language Skills

Portuguese Language Skills

Job description

Overview

At MD Building Services, our client relationships are the top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact. The ability to speak Spanish and Portuguese would be an advantage. Our ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service. Applicants should also be comfortable working with organizational software and be available to visit clients throughout New England. The account manager will be given a vehicle for official use and a tremendous opportunity for advancement within this fast-growing company. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward.

Responsibilities

• Be the lead point of contact in all matters concerning client needs and concerns.
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their need
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
• Train new hires and build lasting relationships with employees
• Develop, training methods and employee retention programs

Skills

• Proven work experience as an Account Manager or relevant role
• Janitorial custodial or cleaning experience in a Supervisory capacity
• Demonstrable ability to communicate with and train employees to the highest professional standards.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Strong verbal and written communication skills

Job Type: Full-time

Salary: $50,000.00 per year

Benefits

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Travel reimbursement

Schedule

• Monday to Friday
• On call
• Weekends as needed

Supplemental pay types

• Commission
• Yearly bonus

Travel requirement

• Travel

Ability to commute/relocate

• Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person