Account Manager

G.S. Precision, Inc.

Brattleboro (VT)

On-site

USD 32,000 - 45,000

Full time

3 days ago

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Benefits offered by this job

Health, Dental and Vision Coverage

Paid Holidays from Day One

Company Paid Life Insurance

Short-Term Disability

401(k) Matching

Flexible Spending Account

Generous Paid Time Off

Employee Assistance Program

Educational Assistance

Shift Differentials

Job summary

G.S. Precision, Inc. is seeking a motivated professional to manage strategic customer accounts and act as the liaison between key customers, production, and planning to manage orders, schedules, and delivery changes.

The role requires experience with MRP/ERP, strong analytical and communication skills, and a high level of attention to detail in a fast-paced manufacturing environment. We offer comprehensive benefits and a competitive hourly salary.

Qualifications

Bachelor’s Degree or 3-5 years of equivalent experience.
Experience with MRP, ERP, and customer service requirements.
Analytical skills, problem solving, conflict resolution.
Computer skills, manufacturing software, MS Office.
Verbal and written communication.
Attention to detail.
Sense of urgency.

Responsibilities

Proficient with spreadsheets – updating and tracking spreadsheets for customers and for the sales department to provide weekly, bi-weekly, or monthly updates.
Attention to detail - verifying the accuracy of orders and quotes, general data entry.
Communicating with customers through various channels; email, portal, phone.
Understanding order process and parts for providing production status, coordinating special instructions, and managing customer requests.
Ability to perform professionally in situations when customers become upset because of late orders or the inability to get an order when they need it.
Respond quickly and accurately to inquiries and follow up, as needed.
Interact professionally with co-workers and management.
Learn and provide backup for Order Entry.

Skills

MRP/ERP experience

Customer service

Analytical skills

Problem solving

Verbal and written communication

Attention to detail

Sense of urgency

Education

Bachelor’s Degree or equivalent experience

Tools

MS Office

Job description

G.S. Precision manufactures critical components for the Aerospace and Defense industries. With 700 employees across four integrated locations totaling 230,000 sq. ft., we draw on 60+ years of experience and cutting-edge technology to deliver consistent, high-quality results.

Job Type

Full-time

Our Mission & Values

To provide a proud, caring, and safe environment that allows our team to thrive in delivering value to our customers. We encourage creative thinking and problem solving. We grow our company through open communication, strong leadership, and continuous improvement that benefits our customers, employees, their families, and our communities.

Our Vision

To be the most trusted global partner in precision manufacturing and assembly of highly engineered mission critical products, recognized for our commitment to innovation, quality, and ability to enable our customers success.

Generate Sustained Profitability

We offer a competitive benefits package, which includes but not limited to:

Comprehensive Health, Dental and Vision Care Coverage (Starting the Next Full Month After Hire)
Paid Holidays starting on Day ONE
Company Paid Life and AD&D Insurance
Company Paid Short-Term Disability
401 (k) Matching Retirement Plan
Employer Funded Health Reimbursement Account
Flexible Spending Account
Generous Paid Time Off
Dependent Care Spending Account
Employee Assistance Program
Educational Assistance Program
Employee Referral Bonus
Safety Shoe Allowance
Prescription Safety Glasses Program
Shift Differentials for 2nd and 3rd Shifts
Bereavement Leave

Job Objective

Manage strategic customer accounts, act as a liaison between key customers, production and planning to manage orders, schedules and delivery changes.

Responsibilities

Proficient with spreadsheets – updating and tracking spreadsheets for customers and for the sales department to provide weekly, bi-weekly, or monthly updates
Attention to detail - verifying the accuracy of orders and quotes, general data entry
Communicating with customers through various channels; email, portal, phone
Understanding order process and parts for providing production status, coordinating special instructions, and managing customer requests
Ability to perform professionally in situations when customers become upset because of late orders or the inability to get an order when they need it
Respond quickly and accurately to inquiries and follow up, as needed
Interact professionally with co-workers and management
Learn and provide backup for Order Entry

Relationships And Roles

Maintains positive relationships with various departments.
Maintains superior customer service.

Requirements

Job Specifications:

Bachelor’s Degree or 3-5 years of equivalent experience
Experience with MRP, ERP, and customer service requirements
Analytical skills, Problem solving, conflict resolution
Computer skills, manufacturing software, MS Office
Verbal and Written Communication
Attention to Detail
Sense of urgency

We are looking for people who are highly motivated with the ability to work in a fast-paced environment. Must be a professional with strong work ethic and comfortable working as part of a team that includes all levels of the organization.

Come join our team!

G.S. Precision is committed to Equal Opportunity Employer (EOE) and to be in compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

Salary Description

$23-$33/hr

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