Account Management Support Representative

Medline; Northern (KY); Hybrid; USD 31,000 - 45,000; Full time

Job summary

Medline Industries, LP is seeking a proactive Account Manager to service and manage relationships with existing accounts in Kentucky. You will build trust, gather insights, and connect customer needs to our product and service strategies.

Responsibilities include maintaining a book of business, leading regular status meetings, coordinating with service managers, handling pricing and reporting, and addressing escalated issues.

Qualifications

• High school diploma or equivalent is required.
• Proficiency in MS Excel, Word and Outlook is required.
• Bachelor’s degree is preferred; at least 1 year of account management or sales experience is preferred.

Responsibilities

• Manage a book of business for existing accounts.
• Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies.
• Support and work with all dedicated service managers and specialists for assigned accounts.
• Manage pricing and service related activities.
• Perform cross-referencing activities.
• Create and run monthly/quarterly reports as needed.
• Respond to escalated issues that may arise; seek additional support from management as needed.

Skills

MS Excel

MS Word

Outlook

Education

High school diploma or equivalent

Bachelor’s Degree

Job description

Job Summary

Responsible for servicing and managing relationships with existing accounts.

Job Description

MAJOR RESPONSIBILITIES:

• Manage a book of business for existing accounts.
• Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies.
• Support and work with all dedicated service managers and specialists for assigned accounts.
• Manage pricing and service related activities.
• Perform cross-referencing activities.
• Create and run monthly/quarterly reports as needed.
• Respond to escalated issues that may arise; seek additional support from management as needed.

MINIMUM JOB REQUIREMENTS

• Education: High school diploma or equivalent.
• Certification / Licensure: None required.
• Work Experience: None required.
• Knowledge / Skills / Abilities: Computer proficiency especially in MS Excel, Word, and Outlook.

PREFERRED JOB REQUIREMENTS

• Education: Bachelor’s Degree.
• Certification / Licensure: None.
• Work Experience: At least 1 year of account management or sales experience.
• Knowledge / Skills / Abilities: Background in commissioned, tangible product sales.
• Experience identifying, connecting with, building consensus, and closing new business.
• Ability to present multiple product lines.

Salary and Benefits

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $22.75 - $33.00 Hourly. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Company Information

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you.

Equal Opportunity Statement

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

To learn more about how Medline makes healthcare run better, visit www.medline.com.