Account Management Intern

Kem Krest; Pleasant Prairie (WI); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Hands-on AI project experience

Hybrid work options

Mentorship from industry experts

Exposure to customer accountManagement

Job summary

Kem Krest is seeking an AI & Business Process Improvement Intern to support the Account Management team by leveraging AI, automation, and data analytics to improve efficiency and enhance customer support processes.

Working closely with Account Managers and cross-functional teams, the intern will help streamline reporting, reduce manual tasks, and develop innovative solutions that improve productivity and decision-making.

Qualifications

• Bachelor's degree students actively pursuing related fields.
• Strong interest in AI, automation, analytics, and process improvement.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Strong problem-solving and communication skills.
• Ability to work independently and with cross-functional teams.
• Attention to detail and eagerness to learn.

Responsibilities

• Identify opportunities to automate recurring reports, dashboards, and data analyses.
• Evaluate existing Account Management processes for efficiency.
• Research, evaluate, test AI tools to boost productivity.
• Develop workflows, automations, and process documentation.
• Collaborate with team members to translate requirements into solutions.
• Analyze data and present findings and business cases to leadership.
• Support special projects focused on operational excellence.
• Create and maintain documentation for process improvements.

Skills

AI & automation interest

Analytical skills

Communication

Problem solving

Independent work

Attention to detail

Education

Bachelor's degree in Business, Data Analytics, IT, CS, Supply Chain, or related field

Tools

Microsoft Office Suite

Power BI

Power Automate

Copilot / AI tools

Job description

About Us

Kem Krest is a certified minority-owned business (MBE) and a leading provider of Total Program Management solutions, helping customers optimize supply chains through Supply Chain Optimization, Chemical Packaging, End-to-End Fulfillment, and Aftersales Solutions. With more than 45 years of experience, we partner with Original Equipment Manufacturers (OEMs) across the Automotive, Agricultural, Powersports, Heavy-Duty, Retail, and Defense industries.

Kem Krest operates 11 locations throughout the United States and Canada, including Indiana (Elkhart, Bristol), Michigan (Brighton, Fowlerville), Wisconsin (Pleasant Prairie), Arizona (Phoenix), Ontario (Oakville), and Alberta (Edmonton).

Our Culture

At Kem Krest, we are inspired by hardworking people who want to make a meaningful impact on our industry and communities. Our team members are key to our success and essential to fulfilling our promise: \"Customer Focused, Solutions Driven.\"

Our workplace embraces collaboration, celebrates achievement, and invests in people. We seek individuals who share our mission and passion for excellence. We recognize that every associate represents our organization and contributes to our continued growth. We foster an inclusive environment that encourages creativity, innovation, and the open exchange of ideas. Through servant leadership, community involvement, and our commitment to a \"Customer First / Associate First\" philosophy, we create opportunities for our associates and customers to thrive.

Internship Overview

The AI & Business Process Improvement Intern will support the Account Management team by identifying and implementing opportunities to leverage Artificial Intelligence (AI), automation, and data analytics to improve efficiency and enhance customer support processes. Working closely with Account Managers and cross-functional teams, the intern will help streamline reporting, reduce manual administrative tasks, and develop innovative solutions that improve productivity and decision-making.

This role provides valuable exposure to customer account management, business analytics, process improvement, and emerging technologies, while helping drive operational excellence across the organization.

Key Responsibilities

• Identify opportunities to automate recurring reports, dashboards, and data analysis activities.


• Evaluate existing Account Management processes and recommend efficiency improvements.


• Research, evaluate, and test AI tools and technologies that can enhance team productivity and customer support.


• Assist in developing workflows, automations, and process documentation.


• Partner with team members to understand business challenges and translate requirements into practical solutions.


• Analyze data and present findings, recommendations, and business cases to leadership.


• Support special projects focused on operational excellence and continuous improvement.


• Create and maintain documentation to support process improvements and technology adoption.

Requirements

• Currently enrolled in a bachelor's degree program in Business, Data Analytics, Information Technology, Computer Science, Supply Chain, or a related field.


• Strong interest in AI, automation, analytics, and business process improvement.


• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.


• Strong problem-solving, analytical, and communication skills.


• Ability to work independently while collaborating effectively with cross-functional teams.


• Positive attitude, eagerness to learn, and strong attention to detail.

Preferred Qualifications

• Familiarity with Microsoft 365 applications, Power BI, Power Automate, Copilot, or other emerging AI technologies.


• Previous internship experience or coursework in data analytics, information systems, process improvement, business intelligence, or a related field.


• Experience working with large datasets, reporting tools, or dashboard development.


• Interest in leveraging technology to drive operational efficiency and business outcomes.

Benefits

• Gain hands‑on experience applying AI and automation in a real‑world business environment.


• Work closely with experienced professionals and learn from industry experts.


• Exposure to customer account management, business analytics, operational excellence, and continuous improvement initiatives.


• Opportunity to present recommendations directly to business leaders and contribute to implemented solutions.


• Build technical, analytical, and professional skills through meaningful project work.


• Flexible scheduling and potential hybrid work options, where applicable.