Account Management Coordinator

Personify Health; Georgia; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Plan

Retirement Plan

Life Insurance

Job summary

Personify Health is seeking an Account Coordinator to support client service teams by coordinating day-to-day workflows, maintaining project timelines, and preparing status reports. You will liaise with clients, creative teams, media buyers, and production vendors to keep projects on track.

The role typically offers exposure to entry- to junior-level account management responsibilities and provides a foundation for growth within the agency and health care marketing space.

Qualifications

• Entry- to junior-level role in account coordination.
• Strong organizational and time-management abilities.
• Ability to work cross-functionally with creative, finance and client teams.

Responsibilities

• Coordinate day-to-day project workflow between clients and internal teams.
• Maintain project management tools with current status, deadlines, and ownership.
• Draft reports, meeting notes, and status documents within 24 hours.

Skills

Project coordination

Communication

Time management

Tools

Asana

Monday.com

Job description

Account Coordinators are the operational backbone of client service teams at marketing agencies, PR firms, and in-house brand departments. They keep projects on track, schedules accurate, and clients informed — managing the administrative and coordination work that lets Account Managers and Directors focus on strategy and relationships. This is typically an entry- to junior-level role and serves as the main starting point for agency account management careers.

Duties and responsibilities

• Coordinate day-to-day project workflow between clients, internal creative teams, media buyers, and production vendors
• Maintain project management tools — Asana, Monday.com, or agency-specific systems — with current status, deadlines, and ownership
• Draft contact reports, meeting notes, and status documents after client calls and distribute them within 24 hours
• Track deliverable timelines across active accounts and flag items at risk of missing deadlines to the account team
• Prepare and submit client estimates, change orders, and invoices in coordination with finance and project management
• Manage client approval workflows: route assets for review, track feedback, and ensure version control on creative files
• Research competitive activity, industry trends, and audience data to support Account Managers preparing client presentations
• Coordinate trafficking of digital and print assets to media partners, ensuring specs and deadlines are met
• Maintain organized digital filing systems for client assets, briefs, approvals, and correspondence
• Support new business pitches by gathering research, formatting decks, and coordinating logistics for presentations
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)