Account Management Associate

Platinum Coastal Group; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Platinum Coastal Group in San Antonio, TX is seeking an entry-level, on-site professional to support customer relationships, account service, retention, and development. This hands-on role emphasizes face-to-face interaction with customers and collaborators, and provides on-the-job training.

You will work within a collaborative team, coordinate requests, maintain account activity, and contribute to growth initiatives.

Qualifications

• Entry-level role with on-site training provided.
• Excellent communication and interpersonal skills required.
• Team-based, face-to-face interaction with customers and partners.

Responsibilities

• Meet and communicate with customers in person.
• Coordinate requests and resolve routine account needs.
• Maintain accurate account activity and follow-up.
• Support relationship-building and account growth initiatives.

Skills

Communication skills

Interpersonal skills

On-site teamwork

Organizational skills

Adaptability

Face-to-face communication

Job description

Why this role exists:

This is an entry-level, on-site position that supports customer relationships, account service, retention, and account development. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

This is a hands-on, in-person position.

This is not a remote position. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees, community members, partners, and/or coworkers depending on the assignment.

A Typical Day May Include

• Meet and communicate with customers in person
• Coordinate requests and resolve routine account needs
• Maintain accurate account activity and follow-up
• Support relationship-building and account growth initiatives

Who tends to thrive here:

Strong communication and interpersonal skills; professional and dependent; comfortable initiating conversation; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.

Skills: collaborative environment,growth initiatives,customer