Account Management Associate

Platinum Coastal Group; Covington (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Platinum Coastal Group in Covington, KY is seeking an entry-level, on-site team member to support customer relationships, account service, retention, and account development. The role emphasizes face-to-face interaction and a collaborative environment.

Daily activities include meeting customers in person, coordinating requests, updating account activity, and contributing to relationship-building and growth initiatives. Prior related experience is helpful but not required, as training is provided.

Qualifications

• Entry-level role requiring on-site presence.
• Excellent communication and interpersonal skills.
• Prior related experience is helpful but not required.

Responsibilities

• Meet and communicate with customers in person.
• Coordinate requests and resolve routine account needs.
• Maintain accurate account activity and follow-up.
• Support relationship-building and account growth initiatives.

Skills

leadership

assistant manager

growth initiatives

management

collaborative environment

Job description

Why this role exists:

This is an entry-level, on-site position that supports customer relationships, account service, retention, and account development. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

This is a hands-on, in-person position.

This is not a remote position. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees, community members, partners, and/or coworkers depending on the assignment.

A Typical Day May Include

• Meet and communicate with customers in person
• Coordinate requests and resolve routine account needs
• Maintain accurate account activity and follow-up
• Support relationship-building and account growth initiatives

Who tends to thrive here:

Strong communication and interpersonal skills; professional and dependable; comfortable initiating conversations; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.

Skills: leadership,assistant manager,growth initiatives,management,collaborative environment