Account Logistics Coordinator

Ultimate Staffing Services; Elkridge (MD); On-site; USD 23,000 - 32,000; Full time

Job summary

Ultimate Staffing Services in Elkridge, MD is seeking an Account Logistics Coordinator to manage client relationships and coordinate shipments. The role includes data accuracy, scheduling pickups, and ensuring seamless customer experience from start to finish.

Ideal candidates have strong communication skills, 2+ years in logistics or related fields, and proficiency with MS Office. This on-site position offers day schedules and a focus on accurate data handling and timely order fulfillment.

Qualifications

• Minimum 2 years in customer service, admin, logistics, or office support.
• Strong data entry with high accuracy.
• Excellent organizational and multitasking abilities.
• Outstanding verbal and written communication.
• Proficiency with MS Office (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Serve as primary client contact and provide customer service throughout shipping.
• Coordinate pickups, deliveries, and transportation with carriers.
• Monitor shipments from origin to destination and provide updates.
• Enter and maintain customer, inventory, and shipment data.
• Verify inventory availability and coordinate procurement.
• Communicate with warehouses and internal teams to ensure order fulfillment.
• Research and resolve shipment delays and damaged goods.
• Track milestones and follow up until orders are completed.
• Support account management while maintaining client relationships.

Skills

Data entry

Organization

Communication

MS Office

Multitasking

Independence

Tools

Excel

Word

Outlook

PowerPoint

Job description

Account Logistics Coordinator (JN -082026-429682) Elkridge, Maryland

Salary: USD20 - USD20 per hour

Account Logistics Coordinator
Elkridge, MD
$20.00 per hour
Monday - Friday | 8:00 AM - 5:00 PM

Ultimate Staffing is partnering with a growing organization in the Elkridge area to find a detail-oriented and customer-focused Account Logistics Coordinator. This role is ideal for someone who enjoys building client relationships, coordinating shipments, managing data accurately, and ensuring a seamless customer experience from start to finish.

Key Responsibilities

• Serve as the primary point of contact for clients, providing exceptional customer service and support throughout the shipping process.
• Coordinate and schedule pickups, deliveries, and transportation services with carriers and shipping partners.
• Monitor shipments from origin to destination, providing updates and resolving issues as they arise.
• Enter and maintain accurate customer, inventory, and shipment information within company systems.
• Verify inventory availability and coordinate procurement activities to meet customer requirements.
• Communicate with warehouses, carriers, and internal teams to ensure timely and accurate order fulfillment.
• Research and resolve shipment delays, damaged goods, missing inventory, and other logistical challenges.
• Review documentation for accuracy and ensure proper processing of orders, invoices, and related paperwork.
• Track project milestones and follow up with all parties until orders are successfully completed.
• Support account management activities while maintaining strong client relationships.

Qualifications

• Minimum of 2 years of experience in a customer service, administrative, logistics, or office support role.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Excellent organizational and multitasking abilities.
• Outstanding verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

What We're Looking For

The ideal candidate is a proactive problem solver who thrives in a fast-paced environment, enjoys working directly with customers, and takes pride in delivering accurate work. Success in this role requires strong attention to detail, excellent follow-through, and a commitment to providing a positive customer experience.

Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.