Account Growth & Service Specialist

Teran Harmon Ins Agency Inc; Hastings (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Teran Harmon Ins Agency Inc, a State Farm agent in Hastings, MN, is seeking an Account Representative to grow our agency through meaningful customer relations and proactive marketing of insurance products and services.

You will develop leads, schedule appointments, support customers with policy changes, claims, and billing, and help build lasting relationships. The team is casual but focused on performance, with training, advancement opportunities, and a strong work-life balance.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service orientation

Ability to relate to customers

Job description

Teran Harmon Ins Agency Inc, a State Farm agent in Hastings, MN, is seeking an Account Representative to grow our agency through meaningful customer relations and proactive marketing of insurance products and services.

You will develop leads, schedule appointments, support customers with policy changes, claims, and billing, and help build lasting relationships. The team is casual but focused on performance, with training, advancement opportunities, and a strong work-life balance.