Account Growth Manager – Insurance & Customer Experience

Christian Ins and Fin Svcs Inc; Mesa (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Bonus based on performance

Company parties

Free uniforms

Health insurance

Paid time off

Team lunches

Drinks and snacks

License expense reimbursement

Job summary

Scott Christian - State Farm Agent in Mesa, AZ seeks an Account Manager to grow the agency by nurturing customer relationships and aligning client needs with relevant insurance products.

You will conduct policy reviews, advise customers, and resolve complex issues in a collaborative team environment. The role offers weekday hours, training, and advancement opportunities.

Qualifications

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal skills.
• Proven track record of excellent customer service.
• Willingness to engage actively in customer conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of insurance products to recommend, explain, and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Interpersonal skills

Customer service

Communication

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

Account Manager – State Farm Agent Team Member
Full Time | Mesa, AZ

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Manager on the State Farm Agent Team for Scott Christian, you are essential to our daily operations and the success of our customers. You will help grow the agency through meaningful customer relationships and by acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services. Grow your career while making a positive impact on your community. We are looking for attentive, sociable, and sales-driven professionals to join our team.

Our workplace offers a challenging yet fun work environment where you can develop your skills, collaborate with a supportive team, and enjoy celebrating successes together.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of insurance products to recommend, explain, and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal skills.
• Proven track record of excellent customer service.
• Willingness to engage actively in customer conversations.

Benefits

• Monday to Friday, 9 AM to 5 PM office hours — no nights or weekends.
• Over 40 years of combined agency experience.
• Mentorship from Scott Christian, the agent.
• Dedicated sales coaching.
• Performance-based bonus.
• Team parties and regular agent-provided lunches.
• Competitive salary ($40,000 - $60,000 per year).
• Drinks and snacks.
• Opportunities for advancement.
• Paid time off.
• Training and development programs.
• License expense reimbursement.