Account Follow-up Representative

Vaco; Franklin (TN); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

100% remote opportunity

Long-term contract with potential for

Job summary

Vaco Recruiter Services is seeking an Account Follow-Up Representative to support hospital revenue cycle operations and insurance claim resolution in a remote, long-term contracting role. You will focus on outstanding hospital claims, resolving denials, appeals, rebills, and securing reimbursement from commercial insurance payors.

Responsibilities include following up on insurance claims, researching denied or underpaid claims, processing appeals, maintaining accurate notes, and ensuring timely

Qualifications

• 2+ years of hospital billing/revenue cycle experience (hospital setting).
• Experience with hospital insurance follow-up and collections.
• Strong knowledge of denials, appeals, rebilling, and claim resolution.
• Cerner (Oracle Health) experience required; Meditech preferred.
• Understanding of primary, secondary, and tertiary claims.
• Experience with commercial insurance payors and clearinghouses.
• Basic to intermediate Excel skills.

Responsibilities

• Follow up on outstanding hospital insurance claims.
• Research and resolve denied, unpaid, and underpaid claims.
• Work directly with insurance payors to secure reimbursement.
• Process appeals, corrections, and claim resubmissions.
• Maintain accurate account documentation and notes.
• Manage assigned accounts receivable inventory while meeting productivity goals.

Skills

Hospital billing

Revenue cycle

Denials & appeals

Excel skills

Tools

Cerner (Oracle Health)

Meditech

Job description

Account Follow-Up Representative

We are seeking experienced Account Follow-Up Representatives to support hospital revenue cycle operations and insurance account resolution. This role focuses on working outstanding hospital claims, resolving denials, appeals, rebills, and securing reimbursement from commercial insurance payors.

Responsibilities

• Follow up on outstanding hospital insurance claims
• Research and resolve denied, unpaid, and underpaid claims
• Work directly with insurance payors to secure reimbursement
• Process appeals, corrections, and claim resubmissions
• Maintain accurate account documentation and notes
• Manage assigned accounts receivable inventory while meeting productivity goals

Requirements

• 2+ years of hospital billing/revenue cycle experience (hospital setting required)
• Experience with hospital insurance follow-up and collections
• Strong knowledge of denials, appeals, rebilling, and claim resolution
• Experience with Cerner (Oracle Health) required; experience with Meditech preferred
• Understanding of primary, secondary, and tertiary claims
• Experience working with commercial insurance payors and clearinghouses
• Basic to intermediate Excel skills

Why Apply?

• 100% remote opportunity
• Long-term contract with potential for permanent consideration
• Stable healthcare revenue cycle environment
• Immediate hiring need

Please Note:

This role is focused on hospital insurance follow-up and is not a self-pay collections position.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.